Rated 4.1 out of 5 by 630
Rated 4.0 out of 5.0 by TNfamilyman Great location! Bathroom and room needs changes
Best price for a very good hotel in a fantastic location. Staff in lobby the best. Price for parking was way too much. Please note I will stay here again. I have suggested to make the following modifications: 1) Add vent fan and towel racks in bathroom 2) Have fridges with temp controls - their fridge freezes can drinks 3) Toilet seat uncomfortable - sharp edges 4) Cabinet that TV sets on has small doors that open up for the fridge and coffee - These doors shut down movement in the room 5) My room overlooked courtyard but window does not open. 6) Drinks in bar cost more than the best restaurants in area. Overall, this place is still the best value in the French Quarter. All of my suggestions, if not corrected, will not stop me from staying there again. The only "problem" is the fridge freezing your drinks.
November 21, 2015
Rated 2.0 out of 5.0 by Josh12324 Rude, unhelpful front desk staff
I expected to pay a high price for a room in the French Quarter, but didn't expect rude, unhelpful service. As a platinum member, I've come to expect front desk staff that try to be helpful. One example: it took over 10 minutes to check my luggage with the bell stand after checkout despite the fact that there were three staff in the immediate vicinity doing nothing. They made it very clear that checking bags wasn't their job.
The rooms are very small and the "queen" beds are tiny. You'd be better off staying a few blocks away downtown.
November 20, 2015
Rated 5.0 out of 5.0 by Renee the Writer Wonderful Experience
The rooms are beautifully appointed with many details taken into consideration. The Concierge is a helpful resource of accurate information. If you are new to New Orleans, this hotel is perfectly located near Bourbon Street while being far enough away that you can get some sleep.
November 19, 2015