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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 1240 reviews
88%
Recommend This Property

Ratings Breakdown

1240reviews

  • 5 Stars
    761
  • 4 Stars
    271
  • 3 Stars
    93
  • 2 Stars
    61
  • 1 Stars
    54

Hidden Costs and Damned Noisy

By

January 18, 2018

My first shock was when I checked in and found out there was a $30/day parking charge. The young lady at the counter quipped something along the lines of "well, it's displayed prominently in all our properly descriptions.

Well shucks, I guess us dumb ole spire members just can't keep up with these younger folks. A quick review of my reservation and email from IHG seemed to take this little matter for granted, because there was no prominent listing of what is obviously a gigging of guest. I mention that, because there's a sign PROMINENTLY displayed at the entrance of the parking garage which offers this same parking opportunity to the locals for special events. Only problem is its considerably less than the $30 dollars they charge their "loyal customer"

Second Issue: I have no idea how they do it, but even 17 stories in the air, it sounds like there's alley cats, old drunks and partying teenagers outside your room all.....night ....long.

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