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Rated 4.3 out of 5 by 668 reviewers.
Rated 4.0 out of 5.0 by Excellent service, accommodations, poor expensive food Staff was excellent in all areas. Accommodations clean and comfortable. Restaurant food expensive and awful. Crab cakes had no evidence of any crab. Shrimp in shrimp creole was mushy frozen shrimp and creole sauce not appetizing. Sandwiches at lunch were sub-par. Hotel very good. Find a better place to eat. November 23, 2015
Rated 5.0 out of 5.0 by Total value for money Such a great price-point. Definition of beating expectations and value for money November 23, 2015
Rated 4.0 out of 5.0 by Almost perfect I traveled here for business. I wanted to stay within walking distance of the french quarter and this fit the bill. The staff was excellent and very friendly. The bartender in the lounge was very personable and informative about where to go to see attractions and get around. Room was great, it was nice to have a balcony. Very clean, comfy bed. Even had good water pressure way up on the 18th floor. The only issue I have with this hotel is this: I called when I placed my reservation to see if there was a parking fee. I was informed there was a $29 fee, unless you were a AAA member, then parking was free. I made my reservation here with that information instead of somewhere else as my employer doesn't pay for parking if there is a more affordable solution. Upon arrival I was told that the information I was given was wrong and I had to pay the parking fee. It would have been nice to have the breakfast buffet like at many Express locations, but I understand that this is more of a tourist hotel than business, so not too torn up about that point. I would definitely stay there again. November 18, 2015
Rated 4.0 out of 5.0 by Enjoying New Orleans Arriving at the hotel later than anticipated and tired the staff noted and were quick to react to get me into my room with the least amount of issues. the proximity to the famed French Quarters was great and the walk around the area was safe and clean. November 17, 2015
Rated 4.0 out of 5.0 by Very Good Room For the price, the room was better than advertised. November 16, 2015
Rated 5.0 out of 5.0 by great Hotel The hotel was perfect. You can walk to everything in the area and when a taxi is needed there are always one outside the hotel waiting for you. November 16, 2015
Rated 3.0 out of 5.0 by my stay kind of over priced for what you get. Was told it was the executive platinum floor and room. You would think for that you would have a real coffee maker, for 1 thing. A 2 cup dispenser that only make 1 cup at a time is kind of cheap. Also nothing really special about the room compared to most Holiday Inn's I have stayed at for being a platinum member. Very over rated for the price. November 15, 2015
Rated 5.0 out of 5.0 by Great place to stay Lovely place to stay. Room was perfect and the bed amazing. Fell in love with the pillows! The View was fantatic. Spent each morning with a hot drink looking at them. The staff were very friendly and helpful November 13, 2015
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