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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 1049 reviews
89%
Recommend This Property

Ratings Breakdown

1049reviews

  • 5 Stars
    639
  • 4 Stars
    242
  • 3 Stars
    79
  • 2 Stars
    48
  • 1 Stars
    41

One of the nicer Holiday Inn's i've been too.

By

June 23, 2017

The staff at the front desk was very friendly and always greeted us. The rooms was clean and up to date. Loved having the pool outside our room.

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Okay but not Great

By

June 22, 2017

The bed was very comfortable and the bottom sheet was fitted. (Flat sheets used as bottom sheet are worthless in my opinion.) The shower was good and the tub drained properly but the bathroom did not have a fan so you have to leave the door open to avoid fogging out the entire (small) room. The ask that you reuse towels but they only provide one towel bar. (Many places don't even provide one and you'd have to throw the towel over the top of the shower bar. YUCK.) The AC was VERY loud and blew right on the bed; after the first night, I learned to keep the TV on all night. As for the wind when the AC kicked on - I covered myself with the cozy duvet when it kicked on and the took it off later. (Not conducive to restful slumber.) The staff was great - most were very friendly; everyone was at least cordial. As for food and drinks - I did not know they had a breakfast buffet until after I'd ordered. (I wouldn't have ordered it any way but I was surprised they didn't tell me.) My first day I had to wait for a LONG time for my food to come. After that, service improved. Being that the restaurant primarily services hotel guests, I was surprised that each day I had to ask them to change the bill so I could charge it to my room. GREAT exercise room. I wish the music in the exercise room was more upbeat and not quite so mellow; it sounded like it might be the same music as in bar. Great for a relaxing drink but not if you're trying to get your heart rate up and blood pumping. The pretty little park across the street was dotted with homeless people, some sleeping in tents or sleeping bags on the ground - not a great place for an early morning stroll.

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Comfortable stay

By

June 22, 2017

club

My overall experience was satisfying while staying at the Holiday Inn. It was my first experience and I would stay again if they would allow earlier check-in when the event starts at the same time of check-in. It is in my opinion that check-in should be earlier that 3:00 pm because half the day is gone.

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Personnel gives great service. And the rooms are very comfortable.

By

June 19, 2017

club

That was our third stay at that particular hotel and as usual nothing changed. All the services we used was excellent and the personnel super. I'll recommend this hotel to anyone that wants to be comfortable, relaxed and worry free. A great place to stay.

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Everything was lovely made me feel like home

By

June 19, 2017

The room was clean fresh scents bathroom were sparkling clean and great balcony overview of the city housekeeping was excellent customer service all around

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Great Place

By

June 19, 2017

Good place, people in the front help me with several question. Set me up with Uber Driver. Just great customer service and nice room.

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Ahhhhhhhh!

By

June 17, 2017

We selected this hotel with the assistance of the Louisiana Welcome Center. We had not planned ahead, so we had no expectations of finding a hotel close to downtown for a reasonable rate. What a great surprise! Fast and friendly staff, plus a plush room with amenities perfect for our vacationing family. Great location and wonderful concierge service. We will definitely plan on coming back!

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Mrs.

By

June 17, 2017

club

We had a wonderful time. Good drink at the bar. We had a good night sleep. When we went down to the place for breakfast they said it would be a 20 minute wait so we left but normally they have a great breakfast.

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great service

By

June 16, 2017

staff was great ..location is awesome ....parking a little steep..overall a great stay . would stay again with no hesitation

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It was ok.

By

June 16, 2017

club

The hotel was very clean and the staff was great but I dident feel safe walking to the hotel. To walk to the hotel from the Main Street you have walk past two bus stops and some of the people where a little sketchy around that area. The hotel also charges $30 to park in there garage a day and I feel like that is excessive.

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Clean room and comfortable bed

By

June 16, 2017

club

Wonderful place to stay staff were friendly and very helpful , I liked having the parking garage, overall a very pleasant stay and would recommend to anyone to stay !

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Comfortable quiet room

By

June 14, 2017

club

Comfortable quiet room but the floors were not vacuumed the bedroom just made up a new amenities in the restroom

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