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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 961 reviews
89%
Recommend This Property

Ratings Breakdown

961reviews

  • 5 Stars
    579
  • 4 Stars
    230
  • 3 Stars
    75
  • 2 Stars
    40
  • 1 Stars
    37

Bar & Restaurant No Excuse for this!

By

October 21, 2017

Hotel staff and rooms are good.
Bar & Restaurant is not good. Ordered nachos.
After 55 minutes (asking where my order was about every 15 mins) I told the waitress to cancel my order because I had to go. she acted surprised, went to the kitchen and brought my order of nachos. I again told her I didn't want them, to cancel my order. Bar & Restaurant supervisor stopped by to apologize and said he would talk with the cook.
I told him that would be of no value to me, as I was still having to leave hungry.
I signed my ticket for a couple of drinks and was on my way (hungry), but on my way.
it was not until I got home and reviewed my hotel bill, that I saw she still charged me for the nachos.
hotel manager never did respond to my complaint. therefore, here's their review!

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Much needed relaxation, but I was kind of hungry.

By

October 19, 2017

club

I was overall, very happy with my stay at the Holiday Inn. The ease of booking was great, the room was nice and clean, the bed was comfortable, and checkout was a much-needed noon.

My only complaint is that the hotel restaurant was closing just as I arrived at midnight - which is all right - but it meant, apparently, that there were no room service food offerings available by the time I got there. Not even a microwave hot dog. I had to order from a local restaurant that took more than an hour to deliver.

Outside of that, the stay was very, very pleasant. The staff were friendly, the shuttle to/from the airport ran regularly, and the price was very reasonable. I would definitely recommend this place to anyone, though I'd suggest getting there before midnight if you're hungry.

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Weekend overnite

By

October 19, 2017

platinumelite

Excellent place to stay.
Staff was great.
Breakfast was good.
Room Excellent.

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Good food

By

October 19, 2017

The food is good for us. I like it.
Room service is alos good.

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空港近くで便利

By

October 17, 2017

P4のホテルシャトル乗り場からシャトルバスで5分未満で到着します。
深夜2時ごろの到着だったためか、フロントデスクの方の対応が他のホリディインと比べると雑だったことが残念です。

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Convenient Newark airport hotel

By

October 16, 2017

club

Easy to get shuttle bus and friendly, helpful driver. Smooth check in and good quality room, a bit of roadworks going on at the moment outside, but no aircraft heard whilst we stayed there.

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员工服务太差

By

October 16, 2017

标志性的笑脸相迎都没有;
未能识别会员身份,我在官网订的都没能显示?一点都无法接受这个;
空调有异味;

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a safe haven

By

October 15, 2017

The area surrounding Newark Airport is dark, confusing and a little scary - especially with all the current construction. The Holiday Inn Newark Airport is one of the few easily accessed, reliable, clean, and safe properties. It was a godsend after a nightmare of a day of travel which left me looking for a hotel at 2:30 a.m.

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Ok

By

October 14, 2017

club

I was in need of a place to sleep before an early flight. Place was clean and close to the airport

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Excellent overnight stay

By

October 12, 2017

club

I stayed here due to a flight cancellation. I was very pleasantly surprised at how nice this Holiday Inn is. Everything was great, the shuttle driver, the room, the restaurant. I definitely recommend. Great value too.

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Close to airport

By

October 12, 2017

Close to airport. Very comfortable bed. We were given a free drink ticket with room purchasebjt was it able to use it on many drinks.

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Handy for airport

By

October 11, 2017

Ideal for airport and port transit. Comfortable and free shuttle.

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