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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 858 reviews
89%
Recommend This Property

Ratings Breakdown

858reviews

  • 5 Stars
    519
  • 4 Stars
    204
  • 3 Stars
    68
  • 2 Stars
    35
  • 1 Stars
    32

cobrança indevida no cartão de crédito

By

June 26, 2017

club

Verifiquei na fatura do meu cartão duas cobranças referentes a estadia do dia 22 de junho. A primeira no dia 10de junho às 10:25h ( horario local) e a segunda no dia 22 de junho às 10.23h(horario local Brasil) .Gostaria de ter esclarecimentos a respeito das mesmas, uma vez que a segunda cobrança não fez parte do meu consumo.Obrigada.

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Comfortable room Breakfast was not worth the price

By

June 10, 2017

club

We stayed at the Holiday Inn because we had an overnight layover on our way home from a business trip. The shuttle driver was really friendly and helpful but the front desk was a bit less so (Maybe because it was late when we got in). I paid in advance for breakfast to be included in our room but the front desk initially wanted to charge extra for that again. They corrected their mistake but it was on my bill when I checked out. The breakfast is rather mediocre and definitely not worth $21.50 per person. Theoretically they refunded my card (haven't had time to check) but they also said they needed to check with the restaurant about it. On the positive side, the room was comfortable and quiet which is what we needed.

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Great Location

By

June 09, 2017

platinumelite

Best Budget Hotel. I have choosen this hotel for a night stay and the benefits i got is so great. except the morning staff's smiling face to say good bye.. rest is great

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Convenient and Comfortable

By

June 08, 2017

club

Great shuttle pick up service, friendly and helpful staff. Will definitely stay here again when I need to be at the airport for an early AM flight.

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"Home" again

By

June 07, 2017

Have used this hotel for a number of years and it is our hotel of choice when visiting or passing through New York.

Airport shuttle from / to P4 is second to none and basically runs on demand ..... no waiting half an hour or more.

Friendly staff all round ... including restaurant and maintenance.

Comfortable rooms with coffee machine and multi channel TV.

In house restaurant offers quite good dining from breakfast through to dinner, although a little on the expensive side, but still good value.

Easy access to Manhattan via the hotel shuttle bus then monorail to Newark International Airport Station followed by a 20 - 25 train ride on New Jersey Transit to Penn Station. Not sure of train frequency but we have never waited more than 10 - 15 minutes.

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Clean, comfortable and quiet

By

June 07, 2017

club

The room was clean and comfortable. Staff was pleasant. We did not like some of the food in the restaurant, but wait staff and chef were attentive and invested in correcting the issue. Would absolutely stay again.

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Newark Holiday Inn

By

June 05, 2017

club

Very modern on the inside, the restaurant was magnificent with great food. Everyone seemed very nice and hospitable.

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Great Stay

By

June 03, 2017

club

Everything was great, no complaints at all. Staff and room were both wonderful.

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very convenient airport location

By

June 03, 2017

They gave me a great upgrade as an IHG Ambassador member . I would definitely stay there again and recommend it for its convenience and good level of service for anyone needing a hotel at the airport.

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Great service but shuttle can be improved

By

May 31, 2017

Shuttle should be able to book from the room or else it leads to 25 min wait in lobby

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Clean

By

May 31, 2017

Rooms very clean and comfortable but noise from freeway is very loud at times.

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Quiet Room

By

May 28, 2017

club

I arrived exhausted and was not expecting to find the excellent quality of the room. The room was extremely quiet (especially being located near a major airport) and provided excellent room darkening shades. The pillows were typical high quality Holiday Inn pillows and the mattress was very comfortable. My room had a sofa, which was an unexpected benefit and I was able to relax and watch a little TV before retiring for a good night's sleep. I would highly recommend this hotel.

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