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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4

based on 615 reviews
80%
Recommend This Property

Ratings Breakdown

615reviews

  • 5 Stars
    268
  • 4 Stars
    178
  • 3 Stars
    89
  • 2 Stars
    42
  • 1 Stars
    38

It's a Holiday Inn

By

April 26, 2017

club

Nothing particularly remarkable. It is a standard Holiday Inn. What more could you say.

The building is a low rise style so the corridor walk can be long if you get a room at the wrong end.
Numerous threats of fines if you park illegally are somewhat discomfitting.

Apart from that it is a pleasant area and a nice hotel, very handy for a trip down the M6.

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Great Restaurant Service

By

April 25, 2017

club

Milo was brilliant in his manner, attentiveness and total service. Always there if needed but never intrusive. Food was really good as well.

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2 night stay

By

April 23, 2017

Stayed before and hotel refurb and upgrade in bar and lounge area is very good.

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Lovely staff

By

April 23, 2017

club

All staff were very helpful, as we forgot to bring a few bits and bobs, for example shampoo (much needed!) The staff offered us complimentary shower and bathroom tools, very quickly and seemed very happy to do so. The rooms were also very clean and enjoyable.

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A pleasant stay

By

April 21, 2017

If you are looking for somewhere to stay that offers better than average facilities such as a pool and Jacuzzi then this is for you.
Excellent staff provide great service and serve tasty food that you want to eat.

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Comfortable bed, quiet, good service

By

April 20, 2017

club

Stayed here on a leisure trip with my two children, good hotel for this reason, easy to get to and swimming pool was a real bonus

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Great refurbishments

By

April 20, 2017

club

Clean rooms, great staff, new dining area, nice new showers

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Quiet Rooms and excellent service

By

April 18, 2017

club

I have stopped here before, and had mixed, but usually good experiences. This time the service received was first class, the Front desk were so attentive, and welcoming to all the family. The hotel was full, and yet quiet. A good 3 days.

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A good night's sleep and rest

By

April 14, 2017

club

I arrived a little later then planned mid evening , but was relieved the room was lovely quite. so a good night's rest . Staff were all welcoming and attentive, although the service in the dinning room was a bit hit and miss.

Overall though a good hotel stop which I would use again

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Amazing staff

By

April 13, 2017

I was taken ill and the staff showed amazing care towards me...they looked after my wife and returned my hire car as well as calling for an ambulance for me...absolutely first class service.

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Great service

By

April 12, 2017

club

The hotel experience was lovely and relaxing for us after spending the day in Alton towers. The kids was happy and the staff was really helpful.

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Nice hotel

By

April 11, 2017

club

We stayed at this hotel at short notice, we chose it because of the closeness to the the motorway, we had a great time with a comfortable bed and quiet room, we would definitely stay here again. The breakfast was great quality.

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