Rated 4.4 out of 5 by 204
Rated 1.0 out of 5.0 by Not Happy this time Not What I Expected from IHG
Not sure where to start. Beds were extremely uncomfortable compared to all other locations. The bathroom was not clean at all. More like, house cleaning sprits water and tried to wipe, didn't succeed! Tub was dirty-I mean with dirt in it. Who cleaned this?
Strobe light on the fire alarm was so Bright I couldn't sleep....why was the strobe on like this. It isn't on in other property....confused.
Last, other guest were rude about 0100am. Property manager did nothing to correct this the night we stayed.
I will not return here.
July 31, 2015
Rated 4.0 out of 5.0 by JL65 Holiday Inn
Room infested with ants. Meager breakfast. Otherwise adequate.
July 25, 2015
Rated 5.0 out of 5.0 by Lynn Pates Best Hotel Ever
The staff was friendly and courteous. Always smiling.
July 20, 2015
Rated 4.0 out of 5.0 by cesychavo COMFORTABLE BED
LOVELY STAY, WE WERE ABLE TO SLEEP AND HIT THE ROAD THE NEXT DAY REFRESHED. THANK YOU SO MUCH FOR THE STAY. WE WOULD GO BACK TO THIS HOTEL IF EVER IN THE AREA
July 16, 2015
Rated 4.0 out of 5.0 by My Pop-pop 3678 Great service
The location was well placed and easily located. The staff was caring and helpful The dinner food selection was lacking for a hotel with restaurant of this type. The bar food menu was small and the dinner menu was minimal with some of the selections inappropriate, in my opinion.
July 13, 2015
Rated 5.0 out of 5.0 by Fusionmom Great Service Comfortable Bed
The staff was very helpful and friendly at the Holiday Inn, Newport News, VA. Our room (one bedroom suite w/Kind Bed) was very spacious, clean and comfortable. The hotel is located right next to the ramp for interstate 64, which provided easy access to Bush Gardens, Water Country USA, Williamsburg etc. The only negative would be the indoor pool. It wasn't cleaned when we arrived, but once we said something the staff responded promptly and it was cleaned. I also wish there was an outdoor pool/sitting area, but other than it was a great place to stay.
July 13, 2015
Rated 4.0 out of 5.0 by dmmcpeak Decent accomodations
Good for the price- not the cleanest- plus fridge was left open and not working due to freezing
July 10, 2015
Rated 5.0 out of 5.0 by Frog Officer Comfortable bed and great service.
Convenient location to all attractions in the area and surrounding cities. Comfortable bed and great service. Friendly atmosphere and great food. Helpful and friendly staff.
July 9, 2015