 Guest Reviews
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91%
Recommend This Property
Overall Experience 4.5
91%
Recommend This Property
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Open Gallery
Great service pretty environment
Byattykds
May 12, 2022
Cole was wonderful. He was very helpful and professional and attentive to all of our needs Hotel was very pretty and Burger therapy's food was great. This is my second stay and will stay again
Kim
Great hotel for CNU parents
ByErn8414
May 07, 2022
Location is very quick and easy drive to CNU. The hotel is very clean and the parking / lobby are well lite and safe. They cater to pets and the rooms are modern / updated so you can relax. Staff is very helpful, friendly, and professional. The only downside is the hotel does not enforce quiet hours. We have stayed over a dozen times and it has got worse recently. If a very restful sleep is your primary goal, be warned, outside of that issue, this is a great hotel for the value.
Best IHG we've ever stayed in
ByBethings50
May 02, 2022
Beautiful, clean, & inviting! Burger bar was awesome. Comfortable bed. Pet friendly. Fridge & microwave provided (always important for us). Staff very helpful & not fake friendly.
spring break W/Kids
Bybikerguytwelve
April 10, 2022
Spring break ruined. We used to spend a lot of time here when it was an Omni hotel. They had an absolutely beautiful pool area with pretty waterfall & a great hot tub area. Made you feel like it was a tropical oasis. Now that it is a Holiday Inn, they completely demolished the pool area and replaced it with a drab indoor pool & NO HOT TUB! The water was so cold, within 10 minutes the kids were shaking & lips were turning blue. We had to pull them out. The adults never got in it was so cold. So our 3 planned days of swimming and enjoying the pool were wiped out! It is purely stupid to have an indoor pool that is not heated! It is even more stupid to have an indoor pool and NO HOT TUB!
The specialty burger restaurant at the hotel could not even get a burger cooked correctly? Ordered a burger cooked medium and it came out super raw. Waitress was shocked when I showed it to her! She took it back, had it remade and the 2nd one was delivered just a tad better, still totally red on the inside. The waitress was great & did her best, but to have a professional cook that can't even get a hamburger right is disgraceful. If you want a good hamburger just go down the street to the closest Hardee's and get a much bigger burger at 1/2 the price.
POLITE AND COURTEOUS STAFF
ByBILLNEXTLEVEL
December 17, 2021
Very polite and courteous staff. Extremely clean and great value. Would highly recommend this establishment to anyone that wants to stay at a very clean, professional, and affordable place.
Wedding weekend
ByBelton Jon
December 15, 2021
Great facility and great staff. Everything went well on our stay. Highly recommend!
Comfortable bed
ByFootball88
December 14, 2021
Great place to stay and lots of amenities! The staff was attentive and very helpful throughout the stay.
Great Hotel
ByCameron
December 12, 2021
Very comfortable stay I would recommend this to anyone. Clean, Quiet and safe! They have a restaurant inside also.
Great place for quick stay
ByMitchell
December 11, 2021
Just in for 1 night but check in was smooth and room was clean and fresh.
Nice hotel / Experience not so much
Bycheryl53
December 09, 2021
Friendly staff, nice on-site restaurant. The property was hard to find since we arrived after dark. My husband is in a wheelchair and the ramp was not marked as such resulting in the ramp being blocked by vehicles at our arrival and departure.
Dirty Hotel, bad service
ByFirst time in Newport New
December 09, 2021
The room didn't have the necessary items in the restroom and the staff is very unfriendly.
Spacious rooms
ByMike
December 08, 2021
The guest rooms were very clean and spacious you had a lot of space in them at a good view from your window of your guest room the lobby staff was very nice.