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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property

Overall Experience

3.9

based on 1017 reviews
77%
Recommend This Property

Ratings Breakdown

1017reviews

  • 5 Stars
    447
  • 4 Stars
    247
  • 3 Stars
    144
  • 2 Stars
    92
  • 1 Stars
    87

Great, friendly staff that was extremely responsive

By

July 22, 2017

Excellent amenities and walking distance to sites.

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Holiday Inn @ Niagara Falls 07/2017

By

July 21, 2017

This is one of the best well known location to stay when visiting Niagara Falls. Comfortable bed and great staff! Footsteps away from the Falls. You can't beat that!

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The bed is very confortable adn staff are very nice.

By

July 21, 2017

platinumelite

I like the lobby and the staff are very very nice. The hotel a little bit old.

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Great Service and staff

By

July 20, 2017

This hotel is a 10 minute leisure walk to Niagra Falls. I highly recommend it. The rooms were very clean and comfortable and the staff was great.

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Niagara Falls

By

July 19, 2017

club

Hotel location was great and close to all Niagara Falls sights. Could also walk to downtown area and restaurants. The only thing was the bed was uncomfortable and we did not get good sleep

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not what I expected

By

July 19, 2017

The lobby was well kept and it has an indoor pool and arcade, now compared to other holiday inns we have been the room is this hotel are by far the worse and out dated I felt as if we stayed at a motel 8 and for the price it was ridiculous for one night will. It be staying here on our next visit

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Great location, old hotel

By

July 19, 2017

Hotel is very old, needs a complete renovation. However the location is exceptional. A short walk to the falls view. Superb.

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Excellent experience

By

July 16, 2017

Excellent experience to stay in holidayinn and very good services
And good breakfasts service too. Love it

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Price

By

July 14, 2017

club

When I called to get room I was total price then when got bill at hotel it was higher with all these taxes that wasn't told about when I called and got room and when I ask is this the total the lady said yes

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Ice stay

By

July 13, 2017

club

It was overall good, couldn't use the coffee mechene properly not sure if there is any problem or am using it in wrong way.

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Noisy Stay !!!

By

July 12, 2017

There was too much of Noise outside, Room Service people should respect the privacy of Guest staying in next room. I believe They often do Maintenance work during night hours. In overall, We didn't had a peaceful night. The most annoying incident, we had a room service knocking our door at 8:00 AM on Sunday, even after kept the DO NOT DISTURB sign . very pathetic room service.

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Good service

By

July 11, 2017

club

Comfortable stay and courteous staff. Location is the prime. I'll definitely come back again.

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