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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property

Overall Experience

3.9

based on 964 reviews
77%
Recommend This Property

Ratings Breakdown

964reviews

  • 5 Stars
    423
  • 4 Stars
    234
  • 3 Stars
    138
  • 2 Stars
    86
  • 1 Stars
    83

Good stay

By

May 28, 2017

Had a good time staying the rooms only wish there was breakfast and a microwave

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Fantastic Stay

By

May 26, 2017

I loved how friendly the whole staff was! Also we did have a preference to check in early and our room was ready long before we arrived. The pool was very well kept up and so was the fitness center. The hotel is in close proximity to the falls which was very convenient for us. (About a 5 minute walk)

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Room was ok. WiFi was unusable

By

May 25, 2017

I have stayed at this holiday in a couple of different weeks for work and the rooms are decent. However the claim of free internet is a bit misleading as at no point in any of my stays was I able to even send an email on the hotel WiFi. Thought maybe it was just a short time issue but after repeated trips here over a couple months there was no change in service. Avoid this location if internet access is a concern of yours.

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Average hotel

By

May 24, 2017

club

Hotel was average. It's an old property and needs some repairs. The bath tub was clogged and ac filter was not changed in ages. Bad smell was coming out of ac unit.

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Niagara Falls Anniversary

By

May 24, 2017

It was a nice time to get away and view the Falls. We have talked about taking this trip since we went to Las Vegas 3 years ago. Will definitely make another trip and will stay at the hotel again!

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Jen

By

May 19, 2017

club

I was pleased with my experience the front desk was friendly and helpful and the room view was great. When we travel we always recommend the holiday in. Express and this was no exception

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Happy with my stay at HolidayInn

By

May 17, 2017

club

Very Happy with Prompt service, proximity to falls and courteous staff. Definitely a value for money

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Close to the Fall

By

May 17, 2017

platinumelite

Nothing negative to say regarding my stay. I love it here since its very close to the falls so I can enjoy the fall at night

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Clean, great beddings. Unfriendly receptionist

By

May 17, 2017

Every thing is good except for the checkout receptionist was unfriendly and borderline rude/stuck up attitude

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Great place to stay

By

May 11, 2017

Great place to stay. Close to the falls and friendly staff. Restaurant is awesome and has great food.

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Nice hotel, no breakfast offered

By

May 09, 2017

club

No breakfast offered. Big tourist area. Had to fight tourist group to maker it to the hotel desk to check in. Noisy hallways, tiny bathroom with low ceiling. Not your typical Holiday Inn! Would not stay here again.

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Location

By

May 07, 2017

club

Excellent location! Great idea about members of the day! I won!

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