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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 344 reviews
89%
Recommend This Property

Ratings Breakdown

344reviews

  • 5 Stars
    190
  • 4 Stars
    99
  • 3 Stars
    29
  • 2 Stars
    11
  • 1 Stars
    15

Too far from Nice for holiday makers

By

April 26, 2017

club

I've stayed in better Holiday Inns before. The hotel could have done more I feel to improve our stay

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Not Pleased

By

April 24, 2017

We were extremely disappointed with our check in experience at this hotel. After we were assigned our room by the young lady at reception we asked what type of room we were given. She replied that we were given the room which we paid for which was at the side /back of the hotel (it actually had a lovely view of the garbage cans and the parking lot). We asked her why we were not upgraded since we were platinum elite members. She did not reply instead she called over her colleague “Victor” and showed him the computer screen. He told her “NO”. He did not look at us, address us or in any way acknowledge our presence. We explained to the young lady that we were normally upgraded and she replied that the hotel was full. We asked if it was full the following day and the day after that , since we were staying for three days. Victor came over and told us that at that moment the hotel was not full for the following days but we should find him the next day and ask again if we could be upgraded. Not that he was going to find out for us and let us know. Not certain what type of customer service this is. Perhaps he momentarily forgot what side of the reception desk he was on and wanted us to do his job for him. When we told him that we were normally upgraded he proceeded to inform us that that was not how things worked . He knew how things worked since he had worked for the hotel chain for a very long time and we were given perks other than an upgrade. These perks happened to be a small plastic bottle of water and a chocolate bar. Furthermore, we were told that if we wanted to have the upgrade we should pay for it. Wow, REALLY !! We do believe that it is very clearly written on the IHG website that Platinum members are entitled to free upgrades when available. So, was it only available for us to purchase and not as one of our perks of benefits as being loyal customers. We travel extensively, both for business and for leisure in a vast array of countries. The great majority of the time we are treated as valued customers and with great respect at the IHG hotels. This time we were not and it absolutely tarnished our stay at this hotel.

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BON SERVICE

By

April 24, 2017

club

PERSONNEL SOURIANT ET SERVIABLE, PAS DE PROBLEME PARTICULIER DURANT MON SEJOUR

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Osterferien

By

April 23, 2017

club

Schön gelegenes Hotel. Viele Restaurants in der Umgebung und grosses Einkaufscenter in der Nähe.

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outstanding

By

April 22, 2017

outstanding place only negative the taxi the hotel ordered to take us to the airport dropped us at the wrong terminal and it was expensive and a real hassle to get to the correct terminal

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Family stay @ Easter

By

April 21, 2017

Spent 4 days with family and friends at the Holiday Inn in Saint Laurant du Var. Great experience all around. Clean, modern and very friendly staff. Location excellent with car-free access to boulevard. Good cycling distance from Nice and Antibes. O

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Bon emplacement mais des travaux sont à faire

By

April 21, 2017

club

Emplacement idéal en bordure de mer. Personnel très accueillant et très à l'écoute. Le point faible est le chambres vieillissante. il faudrait absolument refaire certaines chose comme les SDB. j'attendant mieux d'un 4 étoiles en bord de mer.

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Très bon hôtel

By

April 21, 2017

club

Bon séjour, personnel excellent et tres accueillant.
Cadre agréable et bien situé (proche aéroport, plage, restaurants...)

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Buon hotel ottima posizione vicino al mare e ad un centro commerciale

By

April 20, 2017

club

Buona posizione
tranquillo
Vicino al mare e spiaggia
Ristoranti e bel centro commerciale
Migliorabile il servizio di reception ed accettazione

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A great surprise

By

April 20, 2017

Driving up to the hotel, you could never guess how beautiful the venue is. The staff were very warm and helpful. A very nice woman behind the counter named Christine was exceptional helpful over the entire stay. The rooms are a little dated but very clean and quite functional. The balconies are a great size for a couple and overlook either a beautifully kept garden or the beach. The private beach hosts several great restaurants and bars, it also gives unbelievable views of planes landing at the nearby airport. The bay star cafe is a great restaurant, recommended. The hotel makes it really easy to stay in. Awesome.

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Nice

By

April 17, 2017

Friendly hotel in a great location. Lots of restaurants and a shopping Mall a short walk away. Access to a beach club for €10. Rooms recently refurbished and wifi is to a good standard. Always a comfortable stay.

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Souci du bien être du client

By

April 13, 2017

Literie excellente
Hotel très propre
Gentillesse du personnel
Service impeccable

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