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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 482 reviews
89%
Recommend This Property

Ratings Breakdown

482reviews

  • 5 Stars
    287
  • 4 Stars
    109
  • 3 Stars
    40
  • 2 Stars
    30
  • 1 Stars
    16

Great service

By

May 24, 2017

club

Great area for a visit, Convenient for shopping and places to eat. Good location.

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Great Staff

By

May 22, 2017

Incredibly friendly staff; they were both professional and relaxed at the same time which made the interactions much more enjoyable and homey.

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Nice Stay

By

May 22, 2017

club

Enjoyed my stay. Rooms were clean and beds comfortable.

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great service

By

May 16, 2017

the shuttle was at the airport ready to pick us up, and the driver was very courteous. the hotel staff had turned on our a.c. per our request so the room was comfortable. the staff was very hospitable. breakfast was fantastic.

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Customer Services

By

May 15, 2017

Everything was wonderful the staff was awesome. wonderful and nice stay overall.

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Great place for business stay.

By

May 14, 2017

club

Once the area had more locally establishment it will be a wonderful place!

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Comfortable and Convenient

By

May 13, 2017

club

The hotel is confortable and very convenient to all areas to Hampton Roads for my job.

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The good and the bad

By

May 10, 2017

club

Great customer service was noticed right off the bat. I loved the rooms they were very clean except my drain in the tub was not draining. When checking out I was not made aware that I was going to be charged a $20 fee for services I did not have. When I saw it on my account that's when I knew. I called the hotel and was told it was going to be reveresed and it has not yet. Just a suggestion I feel that the military families should eat free not just one person.

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Great stay with Great friends!!

By

May 09, 2017

club

The stay was brief, but enjoyable. The staff was nice and the room was comfortable.

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Will stay again

By

May 09, 2017

club

Will stay again. Carpet should be replaced in some places. Staff were awesome. Need some more lights in some areas of parking lot.

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Holiday inn

By

May 08, 2017

Nice room friendly staff. Shuttle service was great.

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Desk Chairs

By

May 02, 2017

platinumelite

This is a common complaint about almost every HI property that I ever stayed in but no a show stopper. The desk chairs that you use do not raise up high enough for comfortable work. I'm an average height/weight guy and this has almost always been an issue with me but I've never before addressed it.

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