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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.4

based on 1008 reviews
93%
Recommend This Property

Ratings Breakdown

1008reviews

  • 5 Stars
    614
  • 4 Stars
    275
  • 3 Stars
    74
  • 2 Stars
    32
  • 1 Stars
    13

A delightful stay

By

August 13, 2020

Staff most welcoming upon arrival. Had requested a certain room and it was made available to us. Room was very clean and well supplied with towels, etc. Even more towels supplied via bag in front of door next morning. Well positioned hand sanitizers throughout the building. Staff was very careful to practice social distancing at all times.

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Everithing was good

By

August 12, 2020

club

Fast check in. Room was set up for arrival with AC on. Bed was very comfortable. Bathroom very clean and nice Towels

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Excellent stay super close to MassMoCA

By

August 11, 2020

We needed a break and a long weekend in the Berkshires ticked the boxes. The Holiday Inn Berkshires turned out to be a great home base. It was a quick walk to MassMoCA and several restaurants. And a 15 minute drive to some top hiking trails. Room was clean and all the staff were friendly and helpful. It was great to have a microwave and small refrigerator to deal with take out and drinks.

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Great Location, A Bit Pricey

By

August 11, 2020

club

This is the perfect place to be if you're spending time in North Adams. It's a short walk from various venues (including Mass MoCA) and there are plenty of eateries in the area. Check-In and Checkout were relatively easy, and they are making a very good effort to keep things clean and make guests feel safe. Since there aren't a plethora of places to stay in the area, I don't think the value is there, but it is nice to be able to walk everywhere and not have to drive.

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Great stay

By

August 01, 2020

platinumelite

The perfect location for anyone going to MassMoca.

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Convenient location for Mass Moca

By

July 29, 2020

platinumelite

Located next to a highway it was comfortable and located near other museums to visit.

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Home away from home

By

July 24, 2020

The staff are friendly and welcoming. They all go above and beyond to provide a great guest experience. This hotel is like a home away from home and my go to spot when staying in the Berkshires.

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Great

By

July 18, 2020

club

Comfortable bed and great service! Great air conditioning! Very spacious room!

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Nice

By

July 15, 2020

Ok for one night stay. The. Location was perfect for our needs.

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Quick Getaway

By

July 14, 2020

The hotel was very clean and the staff were sensitive to Covid - 19. The room was clean and fairly well stocked for one night. The location of the hotel was fantastic for day tripping out of North Adams or for walking the quaint downtown. The building is a bit older and ice and vending are on alternate floors. Any additional supplies needed will have to be obtained from the front desk.

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Older property, but great staff

By

July 10, 2020

platinumelite

Front desk staff was great helping us deal with a bathroom sink issue due to property being older. Really liked the recommendation of the Freight Yard restaurant.

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Work stay

By

June 19, 2020

platinumelite

It’s was ok place to stay convenient location in town clean room friendly staff

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