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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.6

based on 780 reviews
98%
Recommend This Property

Ratings Breakdown

780reviews

  • 5 Stars
    574
  • 4 Stars
    166
  • 3 Stars
    22
  • 2 Stars
    9
  • 1 Stars
    9

Convenient off the highway

By

June 19, 2017

club

Upon arrival my room was not ready I felt that I was inconveniencing the staff I said I would go for a walk and come back upon return my room still was not ready so they sign me another one again I felt I was inconveniencing them upon looking at the room and out the window noticing the exhaust fans from the restaurant where by the room I went down to the Lobby to request another room which I did receive

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Great Service, Wrong Room

By

June 17, 2017

We frequently stay at the North Vancouver Holiday Inn and Suites. On our last visit, we paid for a "deluxe" room but discovered, after unpacking, that the kitchenette had no stove top or SINK (no dishes, utensils, etc.). (Room 327). As we had several appointments, meetings, etc., and as the hotel was very busy, we decided to make do rather than try to get another room. We have written an email to the Manager expressing our displeasure with the room but have received no response. We believe we were overcharged for the room that we got. We will stay there again but will always make a specific request for a full kitchenette.

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Great service

By

June 16, 2017

From the moment of our arrival to our checking out to re-booking our next stay after our Alaskan cruise the staff were exceptional. The only thing I would have hoped for was a shuttle service to be made available to guests. The grounds and gardens were picture post card.

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Great Hotel and Clean!

By

June 16, 2017

club

Friendly staff
Clean Rooms
Great Amenities
Close to everything
Lotion in the bathroom smells amazing!

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Business in North Van

By

June 16, 2017

club

The hotel was comfortable. The highway noise was a bit louder than I expected. Overall it was a pleasant stay.

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Relaxing after a long week.

By

June 12, 2017

club

This was clean, relaxing, big room, clean pool, and coin laundry. We really needed this after a long week of travelling.

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Wonderful stay

By

June 10, 2017

club

Great stay. Clean and friendly hotel, conveniently located with free parking.

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Comfortable beds and great service

By

June 09, 2017

Would stay again if we have another engagement in your area

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Great beautiful facility

By

June 08, 2017

club

The hotel was quiet, the guests we encountered were friendly, the staff we interacted with were smiling and happy. Room service was excellent. Our room was clean (maybe move the tables/chairs/lamp to vacuum behind more often though, it was slightly dusty, but I clean carpet for a living and notice those kinds of things). I won't hesitate at all to stay here again, in fact already booked another night upcoming.

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Comfortable And Clean

By

June 08, 2017

platinumelite

Friendly staff, clean facilities, comfortable room. The outside of the building is beautiful. Nice setting, good location. Near Real Canadian Superstore in case you forget anything!

Our room was nice and clean. We used the pool, gym, sauna, and hot tub. All were in good condition. They were all a bit dated, but that did not take away from their use. The staff was friendly and eager to help.

The price was a little higher than I'm used to in the US...even for as good of an experience as we had. They had a magnificent brunch buffet on Sunday. Again, a little pricey. But amazing!

I have been to many Holiday Inn hotels and this was one of my favorite so far.

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Great value for money

By

June 07, 2017

club

Great value for money. Great Location easy access to downtown and ferry service.

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A great stay in North Van

By

June 07, 2017

club

This property is well located, has a great pool and the added amenities (like a fridge and microwave) were welcome. I would definitely stay here again!

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