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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.7

based on 708 reviews
98%
Recommend This Property

Ratings Breakdown

708reviews

  • 5 Stars
    525
  • 4 Stars
    145
  • 3 Stars
    21
  • 2 Stars
    8
  • 1 Stars
    9

Vancouver stop over

By

March 26, 2017

club

Was pleasantly surprised with the facility and the room. Found the heater/air conditioner fan a little loud, would have been nicer if it had a low speed fan setting. Restaurant was a bit of a disappointment, decor was a little tired looking and worn, food was just okay. Pool was frigid, hot tub was great. Overall, for the price, it was in line and we still enjoyed our stay. I'm sure the facility would have been very attractive if only the sun had come out, rained for the entire 3 day stay, unfortunately even Holiday Inn has no control over that.

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Comfortable beds

By

March 26, 2017

club

We stayed as a family here to go skiing and have a few days in the city of Vancouver. We had great breakfasts at their restaurant

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Clean rooms, friendly staff

By

March 25, 2017

Great experience. Have stayed here before and will do so again. Rooms are clean and the staff is friendly and very helpful. Seymour Pub has great food. We drive a full size pick up and it is one of the few hotels where we can park without any problem. Hotel's location makes it easy to get just about anywhere in metro Vancouver.

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Comfortable, quiet rooms

By

March 24, 2017

club

Good service; clean, well appointed, comfortable rooms; quiet hotel even though located at a busy highway interchange; nicely landscaped grounds, with free parking.

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Nothing.

By

March 22, 2017

Nothing. The beds were fantastic.
The room was clean.
Loved it but I feel bad writing this but the hot tub was very poor in my opinion and dirty.
And there was a brutal smell in our washroom upon arrival.
Don't publish this!!!!
As you are a nice hotel chain!
We all have our off days and I have stayed before without any issues!!!!

I'm only writing as I cannot finish the survey unless I write something.
Grrrr

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Great hotel

By

March 22, 2017

club

Great customer service, clean rooms, pantry restaurant room service was great

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Fitness room

By

March 20, 2017

Need improvement at Fitness room, equipment are old and are not at best conditions

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Stay

By

March 18, 2017

club

Reliable and dependable hotel quality for business travel.

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Staff made the stay the best

By

March 17, 2017

club

I have stayed in many hotels and often the staff is good, but there the staff was superior.

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very polite front desk

By

March 15, 2017

club

the room was probably the cleanest i have ever been in. would not hesitate to stay again, love he keurig coffee maker

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Mini getaway

By

March 11, 2017

club

Very clean hotel, friendly staff. Will definitely stay there again

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clean roms

By

March 08, 2017

The location is very central to the major centers. Clean room and friendly staff who greet you with smiles in the halls.

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