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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 506 reviews
85%
Recommend This Property

Ratings Breakdown

506reviews

  • 5 Stars
    265
  • 4 Stars
    139
  • 3 Stars
    40
  • 2 Stars
    37
  • 1 Stars
    25

Great value

By

July 25, 2017

club

Great value, very friendly reception staff who were very helpful arranging early check in and taxis for us. Tasty breakfast - plenty of variety. Efficient and tasty room service too

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An hotel for an early get away

By

July 22, 2017

club

We have stay d at this hotel previously, it is on Norwich Airport and convenient for parking and the early flight (6.15 to Amsterdam). In general terms it is not nearly as good as the other local Holiday Inns. We use it for the bed/parking but eat elsewhere. It's saving grace is the airport parking. Staff do not seem customer oriented and the last time we stayed there the food was mediocre.

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Work

By

July 21, 2017

club

I have to travel to norwich for work ever month or 2 so i still have 9 times i need to stay up there. Myself and my colleague get to choose where we stay so i am quite positive that i would stay here again.

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Great place to catch important ZZzzzzzzs

By

July 19, 2017

club

Holiday Inn, Norwich offers a warm welcome to customers even in the still of night. Room spacious and clean, bed comfortable. Breakfast excellent. Hope to return soon.

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My Stay

By

July 19, 2017

club

I can not fault the hotel in anyway, I have stayed at the Norwich Holiday Inn Hotel since 2009 and enjoyed the experience every time, The staff have always been helpful even to the extent of going that extra mile to accommodate me, the hotel has been through a recent refurbishment and this has enhanced the hotel greatly.

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Friendly staff and excellent breakfast

By

July 19, 2017

We stayed there for a Wedding, everything was perfect xx
Good food, staff were very friendly, lovely hotel xx

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Great night out

By

July 18, 2017

Tribute act was fantastic, facilities were also brilliant. Would highly recommend

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Light, airy room

By

July 17, 2017

The room was the best part of my stay experience. Well equipped room, comfortable bed and kept clean by the house staff for the full 3 weeks of my stay.
Bar/restaurant staff could have been more customer focused, though i had no complaints about the actual service they gave

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Poor value for money in basic hotel

By

July 15, 2017

club

Disappointing experience, poor quality at a high price in an industrial setting

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Bad Dining Experience

By

July 14, 2017

club

Although a large party, the first nights dinner experience was a nightmare. catering was badly wrong-no apology which made things worse. Stay was average after this.

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Every thing was first class

By

July 11, 2017

club

After a great day in Norwich ,Theatre, Mayor Parade,
the hotel was the icing on the cake ,warm welcome first class suit room ,Great nights sleep

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Choir

By

July 11, 2017

club

Very comfortable and staff was very helpful as I am disabled help me to table

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