Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.6

based on 920 reviews
97%
Recommend This Property

Ratings Breakdown

920reviews

  • 5 Stars
    638
  • 4 Stars
    228
  • 3 Stars
    36
  • 2 Stars
    13
  • 1 Stars
    5

Caring and attentive staff

By

July 25, 2017

club

The reason why we return to this hotel is because of the service received from staff. All the contacts we had with staff left us feeling that we had been treated as individuals, and that staff went the extra to make our stay enjoyable.
The maintenance team need to be a little more proactive - the waste plugs in our bathroom needed renewal as they become well worn along with the temperature control valve for the bath and shower. In the Dining Room the constant passage of people down a well used passage way had left the wallpaper damaged in some locations.
The waitresses uniforms are a dreary dark grey and need a lot of ironing. Perhaps the company would consider a brighter colour easy to care fabric for the blouses or perhaps a polo style shirt.

Read More
Read Less

Eddie

By

July 25, 2017

platinumelite

First class service provided as usual. Highly recommended.

Read More
Read Less

Good nights sleep and lovely staff

By

July 25, 2017

club

The staff were very efficient and friendly, I had a good nights sleep.

Read More
Read Less

Very happy

By

July 25, 2017

Firstly...I must say the staff in this hotel were probably the nicest/most attentive we have EVER come across...and we travel the world a great deal.

Our only complaints were the noise we encountered from outside the hotel from the path and the traffic....otherwise...a really enjoyable stay.

Read More
Read Less

Consistently good stay

By

July 24, 2017

platinumelite

We always enjoy staying at the Holiday Inn Norwich City. Comfortable clean surroundings but for us it is the excellent staff members that enhance our experience. Always willing to help

Read More
Read Less

Perfect

By

July 24, 2017

club

Welcoming friendly staff. Clean comfortable room of good size. A comfortable bed and a good nights sleep. Overlooking Norwich football ground. Parking was good. A great location to access the city.

Read More
Read Less

Lovely clean hotel

By

July 23, 2017

Lovely clean hotel with plesant staff. Happy to stay again if visiting Norwich

Read More
Read Less

Wonderful comfortable bed, great night's sleep

By

July 22, 2017

Very happy with my stay at the hotel. My only issue was the distance to walk into the town centre. But for football fans it has an amazing view of Norwich football grounds.

Read More
Read Less

Great Hotel

By

July 19, 2017

club

Niomi was exceptionally good at providing a 5 star service

Read More
Read Less

Great service

By

July 19, 2017

club

I been give a card and chocolates as it was my birthday. Child friendy hotel. We had a bit of a view with the football ground.

Read More
Read Less

Great location, comfy and clean, lovely staff. GOOD VALUE!

By

July 18, 2017

Very good location for those coming by train or car.
Lovely and helpful staff, who made check in and out so quick and pleasant.

Room was very clean and comfy and the beds were sooo good to sleep in!

Really good value, would go back for sure.

Read More
Read Less

Excellent night at norwich

By

July 18, 2017

club

Had a great night in Norwich and have to say a great nights sleep in the hotel, thanks to the holiday Inn who really looked after us. Turned up and reception was very professional. the room was superb and the amenities were perfect.
Not a bad word to say and would definitely stay again

Read More
Read Less