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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 490 reviews
95%
Recommend This Property

Ratings Breakdown

490reviews

  • 5 Stars
    366
  • 4 Stars
    87
  • 3 Stars
    17
  • 2 Stars
    9
  • 1 Stars
    11

Great hotel, close to airport

By

March 29, 2017

Stayed here one night before catching an early flight out. Room was very clean, comfortable and well appointed. Staff was friendly and helpful with all my needs. Hotel shuttle to the airport was extremely convenient. Highly recommend.

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Better than expected!

By

March 23, 2017

club

I've stayed in many holiday inns all over, I was skeptical about this one as the location made me nervous and rumors have that this is not a great establishment. The property was great, the staff friendly, and the bed comfy. Nothing was what I expected and in a great way, I only wish I had found out earlier. I'll be back anytime I need to stay may OAK.

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Comfortable bed

By

March 21, 2017

platinumelite

Overall good experience, no complimentary breakfast, good comfortable bed.

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review

By

March 20, 2017

club

Was just fine for travel for work. Clean, basic amenities.

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Very comfy bed, welcoming staff

By

March 20, 2017

platinumelite

Stayed for one night on reward points. Front desk staff were very friendly and welcoming. The free shuttle to Oakland Airport was quick and efficient.

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Rooms not clean, horrible service!

By

March 20, 2017

platinumelite

Your room was dirty and food was disgusting and the floor was loud, and the staff just didn't seem to care.

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Great Stay

By

March 20, 2017

platinumelite

The hotel staff was excellent, especially the front desk staff. Great service, this is how all IHG hotel staff should be.

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convenient

By

March 18, 2017

platinumelite

the drivers for the shuttle were readily available and efficient. good service

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Very comfortable stay

By

March 17, 2017

club

Holiday inns are the most comfortable hotels we stay in. There are slot of amenities offered.

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Restaurant menu

By

March 16, 2017

The restaurant menu is awesome .....better than most holiday inns! A lot of selection and food is excellent .

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Comfortable bed and great service

By

March 14, 2017

club

Every part of our stay was perfect. The comfort food upon arrival to the comfortable bed, a totally enjoyable stay.

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Great people great service

By

March 13, 2017

I always leave happy from this hotel. It has a great location for my needs, great friendly and attentive people, and the bar/restaurant is handy to have.

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