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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 541 reviews
90%
Recommend This Property

Ratings Breakdown

541reviews

  • 5 Stars
    303
  • 4 Stars
    152
  • 3 Stars
    41
  • 2 Stars
    21
  • 1 Stars
    24

Good stay!

By

May 24, 2017

Executive floor is a must. You access cleaner rooms and feel safer. A card key is required to access this floor. Front desk is caring. Pool is clean and warm and is located in a wonderful atrium.

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Visit in Oakville

By

May 16, 2017

I've stayed at this hotel once before and found it very comfortable. It is very convenient for our visits to see our daughter in Oakville. Staff is very efficient, friendly and helpful. As an IHG Gold Member, I am always satisfied with how Holiday Inn takes care of my needs. Couple of issues that could be improved. The first is a common issue with all hotels, the bathroom sink drain is notoriously slow and this is an issue with overall maintenance. I didn't report it to maintenance and in hindsight I should have but my wife and I were there just one night. The other issue was the freshness of the French Fries at lunch. We were late to attend lunch and I shouldn't have them anyway but they had been under a warmer for some time. I'll will utilize the hotel again and see if these items have been addressed............

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Two nights and a business symposium

By

May 15, 2017

club

Staff at front desk, restaurant and cleaning staff were very polite and helpful. The rooms and other spaces were clean and the breakfast was good value. Fitness centre was small but nicely equipped.

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Great Staff and very clean!

By

May 12, 2017

club

Great hotel and pet friendly. My dog loved his visit! The staff even spoke to him by name. Have stayed here on numerous occasions and have never been disappointed!

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loud music prohibits sleep

By

May 10, 2017

The music from the lobby bar was so loud, that there was absolutely no possibility of sleep. Offering breakfast does not make up for the fact that I paid for a room in which to sleep, and was given a room in which I could sing along with every single song that was played in the lobby bar until 2am.

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Friendly staff except the Management...

By

May 08, 2017

very old building with an air condition in the room very, very noisy - woke up every half hour at night ...
the doors of the room are not insulated against noise from the next room - you hear people talking, their television, their whatever they are doing - and even less is there any insulation against noise from the corridor, you could have slept outside the room with the same noise level...
the breakfast is a desaster... old bananas, croissant and other bread of the lowest quality with the taste like cardboard - overall very little choice and not worth the extra price - far away from the standard of a normal Hotel that category ...
all in all an absolute tasteless, and appalling and poor taste of decoration and gaudiness - one do not feel well at all in this hotel, just the opposite it is depressing... and...
if the staff can't differ a Canadian beer from an foreign country beer the fun stops...

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Perfect stay.

By

May 06, 2017

club

This was a wonderful surprise. I would compare the service of this location to a 4 star. The combination of friendly staff, clean accommodations and the wide veriety of amenities made for a perfect stay. I would definitely stay there again and would recommend to anyone.

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Only thing I would change

By

May 05, 2017

The buffet should be incorporated into the accommodation price. We were surprised when we were asked to pay for it as it seems fairly standard when booking accommodation today

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Oakville IHG

By

May 03, 2017

club

I enjoyed the clean nice rooms. The receptionist who welcomed us was great. He had a welcoming and awesome sense of Humour. Great guy.

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Great location and very friendly staff

By

May 01, 2017

club

Definatly would stay there again but dont recommend breakfast there, food was good but felt it was overpriced and was not offered a discount with the room check-in.

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Great customer service

By

May 01, 2017

platinumelite

For location and great customer service, you just cant beat this hotel.

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Great Staff - Great Room - Great Food

By

April 28, 2017

Excellent Holiday Inn - i stay at many Holiday Inns
And this Oakville location is second to none.

I normally wouldnt post a review. This is a great place to stay

Food and service was top notch.

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