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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 1066 reviews
91%
Recommend This Property

Ratings Breakdown

1066reviews

  • 5 Stars
    698
  • 4 Stars
    225
  • 3 Stars
    72
  • 2 Stars
    49
  • 1 Stars
    22

Friendly and helpful staff and nice room

By

May 27, 2017

club

Stayed in May for leisure trip and had a great time. Upon arrival we were early and they offered us a call when room was ready so we went and walked the strip and got a call when ready to check in. Very close to everything and centrally located. Only thing that was not beautiful was the hacked off pine trees by the outdoor pool. They looked like a horrible job of clearing for more ocean view. When we were Checking out they were planting palms and I hope they take out the pine trees. Before our next stay! Otherwise lovely property and kind staff

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Great Bed and excellent service.

By

May 26, 2017

platinumelite

We had a great time staying at this wonderful hotel.
The staff was very helpful especially Scott and Taylor are
Very nice and go out of their way to make sure you are
Completely satisfied. The food at this hotel restaurant, Touch of Italy is awesome. General manager, Peter at this restaurant is doing a great job and is very friendly and impressive. We highly recommend this hotel.

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A birthday to remember!

By

May 24, 2017

club

Excellent room with a fantastic view of the sun rising over the ocean.

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large room and great view

By

May 24, 2017

The cleaning staff were quiet and efficient. When I asked for extra coffee they were accommodating . The staff at the front desk were engaging and polite. Overall, our stay was very nice. My husband and I enjoyed the view from our top floor room!

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comfortable bed

By

May 24, 2017

comfortable bed
good staff service
nice size room
clean

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Great place

By

May 23, 2017

club

Clean, comfy, so close to beach. We had a very nice stay. Friendly staff and Touch of Italy restaurant is delicious.

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Great service

By

May 22, 2017

club

Very friendly staff and great view. Walls were thin making it hard to sleep but other than that a great experience

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Great Stay!

By

May 20, 2017

club

My elderly Mom enjoys a quick trip to the beach throughout the year. This is the second time we've stayed at the HIOC and LOVE it. The view is great, the desk staff is kind and considerate and the housekeeping staff was helpful when needed. We ate at the restaurant next door (actually, we got food to go) and it was delicious. We liked having the use of the kitchen to make breakfast and coffee. We're already making plans for another visit in September!

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Great place to stay

By

May 20, 2017

This is a wonderful large clean room with full kitchenette
The outdoor amenities are beautiful, there is an indoor pool and 2hottubs. This is a great value for your money pre season or off season. We have stayed several times in December and now May. Would highly recommend but becomes extremely expensive during season and we have chose to stay elsewhere in July and August due to prices

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Overall experience

By

May 18, 2017

platinumelite

Great view of the ocean. Clean room with comfortable bed. The fireplace an added bonus. Staff was friendly and helpful. Overall a great weekend retreat.

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disappointed

By

May 18, 2017

The check in clerks were rude and unprofessional when I was checking in.

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Convience kitchen

By

May 16, 2017

club

I enjoyed everything about this hotel including the comfortable jacuzzi it was very relaxing , staff was friendly

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