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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
99%
Recommend This Property

Overall Experience

4,8

based on 771 reviews
99%
Recommend This Property

Ratings Breakdown

771reviews

  • 5 Stars
    642
  • 4 Stars
    108
  • 3 Stars
    18
  • 2 Stars
    3
  • 1 Stars

Excellent Staff

By

novembre 15, 2017

club

Pros: Namely Joanne, Danica, and Alex all made our stay very pleasant! They were great with our kids (we were there for the Legoland package). They made us feel very welcomed.

Our kids loved them so much they decided to make origami gifts for them! (ages 8 and 10).

The only (minor) cons is the "restaurant". While the staff was attentive, prompt and the food is good for the value, the ambiance was lacking. It is literally on the other side of the lobby. I didn't know it was a restaurant even after standing in the middle of it.

It was to no fault of the staff but maybe more of a design that was limited to space. It's very small. Food was tasty selection was okay. The price was also fair.

another small issue is the heater/AC. It was very dated and noisy. Ironically the thermostat controller was more modern. Gratefully, the weather was great (due to great location) we didn't use it much.

That being said we would stay here again soley based on the staff and the room cleanliness.

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