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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 484 reviews
84%
Recommend This Property

Ratings Breakdown

484reviews

  • 5 Stars
    285
  • 4 Stars
    107
  • 3 Stars
    34
  • 2 Stars
    26
  • 1 Stars
    32

Comfortable bed and pillows, good breakfast

By

September 18, 2017

club

The bed was really comfortable, and clean. The pillows were perfect as well. The room was adequately furnished and had plenty of towels. Also, the TV had plenty of channels including premium channels like HBO. The breakfast was also, extremely good (a little over priced though). The dinners were lacking pretty much everything. Other than that, it was a great experience.

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Cleaning staff needs reviewed

By

September 17, 2017

I checked in to the hotel, turned down the bed to find hair on the pillow which made me wonder if the sheets had been changed.
I went into the bathroom and there was feces splattered on the toilet bowl. After a discussion with the Manager, they upgraded my and checked me into another room. The key couldn't work because the battery was dead in the keypad. I checked into a 3rd room and didn't want to complain but there was still trash from the previous guest, carpet and bathroom floor hadn't been cleaned.
Wifi was extremely slow.

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Room and service was unbeatable to any other hotel I've had to stay in.

By

September 09, 2017

club

The people working at the hotel were very helpful and friendly even thou it was a very short stay. Made my appt. a little more at ease with the kind words of the front counter person with his knowledge of the spine center.

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Home away from Home

By

September 08, 2017

Drinks at the bar are always spot on. Best bartender on the face of the earth!!!!!!!!!!!!

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Excellent place to stay

By

September 07, 2017

Loved the executive suite.Came to OKC for a funereal an had several family members stay at the other hotel in the same parking lot everyone kept hanging out in our room. My in-laws come once a month to visit family and they already said bye bye to the other hotel chain they always stay at they will be staying here from now on.

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Great Location with Great Service

By

August 30, 2017

This place was amazing. The staff are so welcoming, personable and attentive. We sure will miss them.

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perfect party

By

August 30, 2017

club

We rented the room for my daughter's 8th birthday, she wanted to go swimming. We had a king suite which was very nice and spacious for me and the girls! We had a wonderful time! I would like to thank you for having such a wonderful staff and kid friendly hotel. We will be returning more often!!!! Thanks again!!!!!

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Our pick!

By

August 30, 2017

platinumelite

This is our pick while staying in OKC. We really enjoy the staff's excellent service here, the location is perfect, and the parking area is well lit and spacious.

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Horrible experience

By

August 30, 2017

club

It was a step above camping, when we looked at the hotel on line we expected the experience to match the looks

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Staff and room

By

August 27, 2017

club

The fire alarm in our room was not working. The night chef, Letha, was a great help to me. The shuttle was not available when I needed it so she took me to the Laser Spine Institute and pick me up. She helped me find a nail salon and came back to pick me up. She was very nice and helpful.

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Great place to stay

By

August 26, 2017

club

This is a great hotel in a great location. Nice clean hotel with good sized rooms and comfortable bedding. When I arrived there was an issue with availability of roooms due to some housekeeping staff issues but I was upgraded to a business suite which I thought was a very good way for the issue to be handled. I will be staying here again in the future.

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The hotel as a whole comes off tired

By

August 20, 2017

club

The staff is friendly but the premises come off tired. The phone did not work in our room, the shades were torn, the lamp did not work, the internet was slow, the overall cleaned was low, and the furniture had been worn past it prime.

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