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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 717 reviews
91%
Recommend This Property

Ratings Breakdown

717reviews

  • 5 Stars
    467
  • 4 Stars
    149
  • 3 Stars
    48
  • 2 Stars
    36
  • 1 Stars
    17

New, clean and comfortable

By

March 25, 2017

club

Hotel is fairly new. Rooms are clean and comfortable. I only tried hotel restaurant for breakfast once and was dissapointed, paid $13 for buffet food...the second day I had a better breakfast at Starbucks for half the cost.

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Above and Beyond

By

March 23, 2017

I occasionally fly into Ontario, CA, and I stay at this Holiday Inn whenever I travel here. This trip was was a short notice business trip and I few in on a Sunday night. Upon arrival to the airport, I learned that AA had routed my luggage to Orlando, FL by mistake and that I would have no luggage until Monday Afternoon. I arrived at the Hotel and while checking in the the staff member asked about my flight and I mentioned I needed to find a Walgreen's to purchase some personal hygiene items because my stuff was in my luggage. She immediately offered the supplies they had on hand and then insisted that a staff member would actually run to the store and gather whatever I needed. American Airlines is the one that made the mistake of sending the luggage to the opposite coast and they offered nothing. Thank You Holiday Inn Ontario Airport for making a very bad start to the work week, a bit more bearable. You Guy's Rock!!

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It had a very good experience

By

March 23, 2017

club

I reserved the room in Holiday Inn due to my board exam that I had next day early morning. I was really satisfied and glad of my choice to stay at the Holiday Inn

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Friendly staff, nice rooms

By

March 21, 2017

club

Clean and neat! Front desk staff (Kristy) could see we were very tired after traveling all day. She checked us in fast and recommended the bar/lounge if we wanted to grab a glass of wine. We did and it topped off our evening nicely.

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Comfortable beds

By

March 20, 2017

Traveling for business, the staff did their best to meet our needs. I would highly recommend this hotel for business or pleasure!!!

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Paraeducator conference

By

March 19, 2017

club

Great service! I would stay there again. Hot tub was amazing.

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Quite hotel

By

March 15, 2017

club

I worked long shifts and staff put me in very quite room to get good night's rest.

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Happy family

By

March 15, 2017

club

We loved are stay very relaxing and safe the breakfast was just what we needed in the morning

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Close to the airport

By

March 15, 2017

Good staff , very close to the airport , no room service after 10:00 pm. 5 min away from the airport

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Staff was excellent

By

March 14, 2017

Before our arrival I had to make some changes to our hotel stay. The front staff was great helping me out which made things easier. Upon out arrival hours before check in time, I was able to call and get in my room earlier, which was a huge burden lifted off my shoulders. All of the staff was extremely helpful when I arrived. Check in was smooth, room was very clean and comfy. When my daughter and I returned to the hotel after the dance competition she performed in, each of the staff that was very thoughtful in congratulatingredients her. My 7 yrs old was very happy there.

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Greatt stray

By

March 14, 2017

I loved my room the people the location and the service

Posted byHotelStaff
March 14, 2017
Dear Darryl, Thank you for your Great 5 Star Review of the Holiday Inn Ontario Airport. We are extremely pleased that you loved your room, location and service. We hope we will see you again soon! Sincerely, Shari Hurley Hotel Manager
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The staff is awesome...

By

March 12, 2017

They try to make my stay feel like my home away from home...

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