Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.1

based on 1260 reviews
81%
Recommend This Property

Ratings Breakdown

1260reviews

  • 5 Stars
    635
  • 4 Stars
    316
  • 3 Stars
    148
  • 2 Stars
    85
  • 1 Stars
    76

Home Away From Home

By

July 27, 2017

club

Vacation travel can be hectic...especially on a six hundred plus mile journey. Arriving exhausted, we were greeted by friendly, courteous staff who welcomed us like family. Our suite was immaculate.....a bit dated.....but equipped with more amenities than we had expected. This was our second stay at this exact facility not only for reasons listed above, but the convenient access to Universal. An added bonus was the ability to taxi to the beautiful Basilica for Sunday Mass. Thank you Holiday Inn. See you next time!

Read More
Read Less

comfortabe room

By

July 24, 2017

club

we didn"t stay in the room long but went we back it was cool and be was so comfortable it was nice just to relex

Read More
Read Less

tranquilidade e limpeza

By

July 23, 2017

otimo lugar muito proximo da Universal, quartos espaçosos e limpos - muito bom

Read More
Read Less

Convenient

By

July 20, 2017

If you're headed to Universal Orlando, you won't find better value than the Holiday Inn across from the park.

Read More
Read Less

Good stay

By

July 18, 2017

I liked this property. There were a few issues but overall, nice property. Staff was friendly and did recognize my Platinum status. Issues- my room smelled musty and almost like mildew. I asked the front desk to move me to another room but unfortunately I wasn't accommodated. Housekeeping "deodorized" but that didn't help. Turning the A/C down didn't help either. The breakfast buffet at TGIFriday's was awful- grits runny, bread dry and bacon overcooked. I requested a refund but wasn't given one. Very disappointed with that. Breakfast definitely was not up to Holiday Inn standards. Great location.

Read More
Read Less

Comfortable bed and outstanding service

By

July 17, 2017

club

This hotel is above my expectations the staff is friendly and the rooms are clean.

Read More
Read Less

Relaxing

By

July 13, 2017

club

The staff were very helpful. We arrived early and they allowed us a early check in giving us more time to visit Universal. The room was clean and comfortable

Read More
Read Less

Family fun

By

July 12, 2017

club

Holiday Inn across from Universal is an average hotel to
Stay in conveniently across Universal studios, they
offer free shuttle to the parks. The staff is friendly

Read More
Read Less

My stay

By

July 11, 2017

The air conditioner did not cool the room adequately. There was a lack of parking due to the rental trucks and rental cars parked in the parking lot.

Read More
Read Less

Comfortable bed, and rest was great

By

July 09, 2017

The staff was wonderful, will return to this Hotel again.

Read More
Read Less

Good stay

By

July 09, 2017

platinumelite

Close to parks, large parking lot. Highly recommended.

Read More
Read Less

Wonderful!

By

July 09, 2017

platinumelite

Wonderful stay; Phoenix at the check in counter was so incredibly, genuinely kind. We had a beautiful room upgrade; truly, couldn't ask, or think, of anything better :)

This was the first real vacation my husband and I have taken in 11 years, and I'm so happy we stayed here! Thanks for a great experience!

Read More
Read Less