Rated 4.0 out of 5 by 792
Rated 4.0 out of 5.0 by Kia4326 Convient location
My family and I stayed at this hotel as part of a promotion for Holiday Inn Club Vactions (timeshare) the presentation that was supposed to be 2 hours ended up being 4 and I was forced to endure four different pushy salesmen who would make condescending remarks while trying to get me to make a purchase. Had it not been for the promotion, I probably would have stayed elsewhere. The bathroom was cramped and there was no place to hang a towel so that it could be reused. The accommodations were otherwise acceptable.
November 28, 2015
Rated 4.0 out of 5.0 by NickChrist Our week long stay
The staff was very friendly and were always able to answer questions. The shuttle bus to Disney ran twice in the morning and twice at night. The rooms were average for the price range but they didn't have any kind of free breakfast.
November 26, 2015
Rated 5.0 out of 5.0 by TommieJ21 Great Hotel
Perfect location. Great and friendly staff! Room was very clean and comfortable!
November 25, 2015
Rated 5.0 out of 5.0 by sre123 Great trip!
This hotel was a great value. Right across from the entrance to Universal Studios. There was a free shuttle, but I wish there were more times, we ended up taking a cab back to the hotel a few times. Also, when you take the shuttle, you have to go to a whole bunch of other hotels much farther away before you go to Universal which was very silly to me. But, hey, it was free so it wasn't a big deal.
The rooms were very nice. My only complaint is regarding the bathroom. Way too small. Barely any counter space to put your toiletries. Absolutely no towel racks!!! There was one hook on the back of the door but otherwise, nowhere to put your towel or clothing when taking a shower! Very strange design. The bathroom was extremely clean. There was even a fridge, microwave, iron, ironing board in the room. Very nice!!! Except for the bathroom complaints there wasn't anything else negative about the place!
November 25, 2015
Rated 5.0 out of 5.0 by ericsalinas Gran hotel y ubicación!
La verdad que superó mis expectativas. Tenía la duda si se podía cruzar fácilmente la avenida hacia Universal y sí es muy fácil y muy cercano (5 minutos caminando). De igual forma, el hotel brinda Free Shuttles a Universal, tanto de ida como de regreso. Para ir a los parques de Disney, el Uber cuesta 15usd aprox (eso te cuesta solo el estacionamiento si rentas un coche). Para ir a Ross/Outlets el Uber nos cobró 6-7usd.
Había leído que el internet no funcionaba bien pero fue todo lo contrario, en speedtest.net me marcaba como 6-8Mbits constantes.
November 23, 2015
Rated 4.0 out of 5.0 by 77sunset november 2015
Very good staff, friendly and helpful. Third floor room needs a refurbishment and Number 9 air conditioner on roof beside room noisy.
Very handy to Universal / Harry Potter. The trolley passes outside and the Linx bus service excellent.
We arrived in middle of a Pwer Ranger convention which was disconcerting, but Rangers and Monsters very nice people
November 22, 2015
Rated 5.0 out of 5.0 by MikeB999 Walking Distance to Universal
We checked in well after midnight and the hotel desk clerk was extremely helpful and very friendly. We had rented a car to drive from the airport and I really appreciated the free parking. We had planned to take the shuttle or city transport to Universal, but the hotel was so close we just chose to walk over and back each day. Having the buffet at TGI Friday in the morning made everything even more convenient. We had a two bedroom suite which was perfect for our family. Would definitely stay again if we are in the area and will recommend to friends and family that are planning a trip next year.
November 21, 2015
Rated 5.0 out of 5.0 by Riderone wonderful hotel
even though the hotel is right across from a theme park and there was a large event the entire stay was wonderful. All of the staff was very friendly, at check in, at check out.
As a group of all girls using the pool after dark the security officer let us know he was around and was watchful in the most wonderful way. The entire stay was wonderful and safe.
November 20, 2015