Rated 4.0 out of 5 by 635
Rated 4.0 out of 5.0 Close to Parks, Excellent Staff, Very busy location!
This hotel is within walking distance to universal studios and the two bedroom suites are spacious. The staff are by far the best asset of this hotel besides location. The staff were amazing and went out of their way to help us with anything we needed. The pool was nice and fun for small children and adults. The restaurant was nice and kids eat free so that was a nice perk. The hotel needs some updating but was clean overall. The carpets in the hallways and rooms could use a really good shampooing or replacement. A few things weren't working in our room like the toaster and ice maker in the fridge but they weren't necessities. The hotel was very crowded when we stayed but there wasn't any noticeable noise, just crowded parking lots and elevators. I would stay here again if I was going to Seaworld or Universal.
June 30, 2015
Rated 4.0 out of 5.0 by Gbetancos Buen lugar para descansar de los parques
Buen lugar para descansar de los parques y de buena ubicación para el traslado comodo.
La decoración puede ser mejor pero es tranquilo para una estancia de vacaciones en los parques de disney
June 30, 2015
Rated 5.0 out of 5.0 by Crazy Aunt Lisa Home away from home
This hotel has the friendliest and most helpful staff that I have ever encountered. EVERY SINGLE STAFF MEMBER that I came across during my week long stay took a moment to greet me. After being at the hotel for an entire week, I can honestly say that I did not have one bad thing to say for myself, nor did I hear of anyone else staying there complain of anything. I told one of the front desk managers that I thought that their hotel could offer hospitality lessons to others. Karen (at front) was so helpful (AWESOME, actually) and I missed her once I got home. She has become a long distance family member in my heart. I can't wait to go back and visit them again. With me on the trip were my 14 yr old daughter and her best friend. They loved the place as well.
June 29, 2015