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Rated 3.8 out of 5 by 212 reviewers.
Rated 1.0 out of 5.0 by Not impressed Headed home from the coast and booked room 1-800 #. Husband suffering bad back which I informed clerk at desk. I put luggage on wheel rack and headed to room. Found there were stairs to room and unable to get luggage rack down stairs so had to pack luggage to the room. Found a noisy air conditioner on our deck and next to a service room of some sorts so asked for another room. Down another set of stairs to room....packing luggage because husband unable to. Found dirty sheets on second bed......not impressed. We took the stairs in the morning when we booked out because we were that far from the elevators. The desk clerk was not considerate booking us so far from the elevators. I must say I was so disappointed. The deck looked dirty, the carpets needed cleaning. Not the usual Holiday Inn I am used to staying in. August 31, 2015
Rated 5.0 out of 5.0 by Quick get away Loved the staff and views! the town is a great place to relax and unwind and has alot of short little excursions you can go on like wine tasting or boating. August 29, 2015
Rated 4.0 out of 5.0 by Pet rooms some confusion about whether pets were able to stay in certain rooms. August 28, 2015
Rated 5.0 out of 5.0 by Excellent Family Option in Southern Okanagan Continue to come back year after year to the Holiday Inn Osoyoos. While the area is seeing other high-end resort properties open, none offer the consistent spacious rooms, easy access to beach, premier location close to the city centre services, and lake facing views offering stunning sunset & sunrise views. All of this at unmatched value in the area. Always friendly staff who are ready to help. August 27, 2015
Rated 1.0 out of 5.0 by cigar butt on filthy deck & footprints on headboard I am a priority club gold ( former platinum) member. The bedding was changed but greasy foot prints on headboard (adult) were gross. Worse yet was the filthy deck with stains everywhere and big cigar butt. Could not have been cleaned all year. Cutlery was a thrift store mix of random items. Parking and entry almost impossible and underground parking only 6ft 2" so had to take luggage off the roof! Lights burned out in kitchen and bathroom. Overall I would give this hotel a weak 2 stars at best! If this is how they clean the rooms I shudder at how the kitchens look. August 25, 2015
Rated 5.0 out of 5.0 by Excellent staff and comfortable beds Very welcoming staff at front desk. We were able to check-in before noon and use the beach there for the full day and the next day even after check-out. We were given access to the pool facilities after check-out for showers, changing, and washrooms. We had an enjoyable stay. August 25, 2015
Rated 4.0 out of 5.0 by Family Break The hotel was nicely located on the beach and we had a lakeside suite. The hotel common areas are reasonably fresh and updated, and although the guest suites have had some updates the carpets and tiling is old and tired, which brings the overall quality down a notch. The pool was inviting for the kids, but the hot tub jets were out of order and undergoing maintenance during our 4 days at the hotel. The staff were great. Very friendly and helpful. August 24, 2015
Rated 4.0 out of 5.0 by Good alround vacation property Good vacation property. Room was a good size. Property is right on a small beach with free kayak rental as well as access to other water activities. Wireless internet was poor. Only other complaint was the lack of a reasonably family friendly restaurant - the small attached café/restaurant did a nice burger but the service, décor, and to be honest the pop left a lot to be desired. August 24, 2015
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