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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.1

based on 522 reviews
85%
Recommend This Property

Ratings Breakdown

522reviews

  • 5 Stars
    230
  • 4 Stars
    195
  • 3 Stars
    46
  • 2 Stars
    31
  • 1 Stars
    20

A great location and a pleasant atmosphere.

By

May 22, 2017

club

The best thing about this hotel is the location, nestled among the cafes in the lovely streets of old Paris, yet five minutes from a central metro stop. With the exception of the modest sign, it blends into the surroundings. The breakfast buffet was disappointing; far better food can be had at much more reasonable prices in any of the many cafes nearby. Noise from construction in the hotel was intrusive at times. Otherwise, our stay was nearly perfect.

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terrible service, noisy small rooms

By

May 21, 2017

Terrible service, not clean rooms, and when the A/C was not working we asked the hotel to fix it and they didn't . The reception staff didn't speak a word of English and we not professional in dealing with our requests. The Hotel had elevator works and the noise was unbearable. The elevator smelt of rotten eggs. As IHG Elite member we asked for water to be delivered to our room and they answered and said you can go get the water from downstairs yourself! We moved out of the hotel the following day and said we would never come back to the hotel ever again!. Very disappointed indeed.

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Comfortable stay

By

May 20, 2017

club

Good and clean hotel all staff were very good and well behaved every time ready for any help

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Fui para lua de mel é aniversario

By

May 18, 2017

club

Não tivemos nada de especial , banheiro sujo sempre esqueciam de papel e toalhas e item de banho como sabonete e tudo !!
Ficamos em um andar em Refoma com barulho, na recepção ninguém falava espanhol difícil comunicação, para fazer reclamações

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Hotel too hot

By

May 18, 2017

We have stayed here before but on this occasion the room and hotel generally were way too hot. The management either could not or would not do anything about it.
Breakfast was good.

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Beautiful Location

By

May 16, 2017

club

The hotel lobby is up-to-date with a fresh modern feel. The room was clean and also had a fresh modern feel. The area around the hotel is beautiful. There are two Metro stations, M4 and M12, very close to the hotel that allow you to easily move around Paris and connect with other rail stations.

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Ottimo servizio

By

May 16, 2017

Hotel situato in ottima posizione, camera ampia e pulita, personale cortese rd efficiente

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Agréable et bon service

By

May 15, 2017

club

Chambre très propre, lit confortable, petit déjeuner complet ! Petit bémol sur le parking, pas très pratique et dommage que le bruit des voitures perturbe notre sommeil.

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Management

By

May 11, 2017

club

Extremely helpful to my situation when I bag was stolen and helping me to report to police which led to me being able to leave Paris as my passport had been taken also

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Sound

By

May 11, 2017

Too noisy. Otherwise it was good. Location is great. I like the building nearby

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Comfortable bed, decidedly Parisian staff

By

May 10, 2017

The room was a good size, and the bed very comfortable. Housekeeping did a fantastic job of remaking the room for our second night. The front desk staff was visibly annoyed by my lack of French (yes, I know, that is to be expected), but as an American originated chain, I did expect a bit more courtesy even with my lack of language. All-in-all, my kids loved it, and it was okay. The room furniture was rather beat up, but I felt it was clean.

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Muy bien ubicado, limpio

By

May 10, 2017

club

Buen hotel, buena Zona, buen servicio. Solo el baño es un poco un incómodo pero muy limpio.

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