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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 562 reviews
89%
Recommend This Property

Ratings Breakdown

562reviews

  • 5 Stars
    293
  • 4 Stars
    177
  • 3 Stars
    49
  • 2 Stars
    28
  • 1 Stars
    15

Excellent staff

By

March 26, 2017

I have really enjoyed my 4 week stay at the hotel due to the bar and restaurant staff always happy to help and making you feel comfortable, specifically Abbie Snart and Fiona.

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A great Holiday Inn

By

March 23, 2017

Love this hotel. It's well operated and managed. Friendly, smiling faces greet me at the desk. Tries and always achieves to upgrades IHG members. Easy to find executive rooms, well appointed, clean and have complimentary water and chocolate bar.
Leisure club is amazing.
Totally recommend.

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hotel stay in order to attend cousins funeral in essex

By

March 20, 2017

We enjoyed the stay in the hotel to assist in travelling to Essex in comparative ease. Phillipa in the restaurant was a help to us in finding things out with the choice of food. Charlie on reception was helpful. Stan on the Bar was a help too as I had difficulty using the public computer together with Charlie.

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Peterborough west

By

March 20, 2017

Food options need to be better. Should guide customer during check-in about city tourism.

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Friendly Staff

By

March 19, 2017

Upon arrival, the smile from the reception staff was welcoming. They were very efficient and I was checked in no time. The bar and lounge has a relaxed atmosphere, in general Great service, Good Parking Facility's,

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Nice stay

By

March 18, 2017

club

Clean and fresh decor throughout the hotel, very friendly staff. I would recommend this property.

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Great StY

By

March 15, 2017

club

Excellent friendly staff, comfatable fresh rooms, good food . Highly recommend

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Awesome location, great hotel

By

March 08, 2017

This is a fabulous place to stay, a great location and a fabulous staff.

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Bad food, decent place to stay.

By

March 05, 2017

club

Food was poor would never eat from the hotel food again.
The staff where helpful and kind, the stay was average.

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Peterborough West

By

March 05, 2017

Very comfortable hotel with excellent facilities. A visit I would definitely reccomend.

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Pleasant stay with great staff

By

March 05, 2017

The team appeared to make everyone welcome, and the atmosphere was very good throughout the hotel.

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Holiday Inn

By

March 04, 2017

club

Visited this hotel numerous times and it exceeds every time. Rooms are clean and very well presented, can't fault any of my previous stays here.

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