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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.1

based on 784 reviews
84%
Recommend This Property

Ratings Breakdown

784reviews

  • 5 Stars
    388
  • 4 Stars
    216
  • 3 Stars
    80
  • 2 Stars
    53
  • 1 Stars
    47

Called after check in

By

May 24, 2017

club

We were called about 40 min after check-in to make sure everything was acceptable / OK.
Very pleased with cleanliness and quiet of hotel.

Unfortunately one elevator was down which made quite a wait at times, but it was OK.

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It was uncomfortable

By

May 24, 2017

The air conditioner didn't work. They swapped the air conditioner. It still wasn't as cool as I like. I had to get ready while they were swapping out the air conditioner. I stayed overnight to specifically get a good nights sleep after a wedding. NOT worth the price.

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expensive

By

May 23, 2017

club

expensive for one night's stay.
expensive for one night's stay

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OK for a quick one night business stay

By

May 16, 2017

platinumelite

I was only here for one night, so it was ok. Disappointed in the restaurant for dinner. It was old and outdated, with a very wobbly table and the service was terrible (and they weren't even busy). The food was good, however, a very limited selection. Hotel rooms could use some updating. The shower head was falling off the wall. I would not recommend this hotel for a longer stay or for a personal vacation.

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Glad we stayed

By

May 16, 2017

club

Location to Philly sporting events is excellent! Rooms are clean and staff was friendly. We didn't have any issues. I would have liked some thinner pillows, although I did not inquire about this. Ours were all too thick, so my neck was a little sore when I woke up. My husband always brings his own pillow; I may do that next time. Restuarant and its service were good- we enjoyed our dinner- nothing fancy, but it had options for us vegetarians. We stopped by later after a game for drinks; service was not as good at this time. Overall, it was an enjoyable stay, and we would defiinitely stay again.

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No problem

By

May 16, 2017

club

We stay at thos hotel for concerts. This was the 2nd time. We love it. We can walk to the stadium complex. The hotel is clean, staff is friendly and weve never had a problem

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Comfortable room

By

May 16, 2017

I stay here all the time I come to Philly, if I can get a room, it's a popular choice due to its location so close to the arena, and sports complex.

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Staff not helpful

By

May 11, 2017

club

Avoid the hotel - staff is not helpful - even when it is for simple things like providing a receipt!

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A great IHG property

By

May 10, 2017

The place to stay if going to the Stadium or Arena. The bar and restaurant is great. Staff is friendly and helpful. Nice relaxing room.

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Great Location Friendly Staff

By

May 10, 2017

platinumelite

Staff was helpful. Rooms were clean and comfortable and location near stadium was great. Free Parking also.

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Location

By

May 09, 2017

club

Close to sporting events all within walking distance. Also close to metro station.

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Not treated as a valued IHG Platinum Member

By

May 04, 2017

platinumelite

Very clean room. Bed wasn't un-comfortable. Just an ordinary room. No place plug in devices bedside.

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