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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.1

based on 700 reviews
84%
Recommend This Property

Ratings Breakdown

700reviews

  • 5 Stars
    349
  • 4 Stars
    190
  • 3 Stars
    72
  • 2 Stars
    45
  • 1 Stars
    44

Not Welcoming

By

January 23, 2017

We tried to check into this hotel at around 4pm for 2 rooms. This was our first time as an IHG member and staying at an IHG hotel. I was told both rooms were unavailable and there was nothing that could be done. A different check in person had to step in to switch us to rooms that were available. At first we were offered free breakfast for the inconvenience,but then that offer was rescinded,
We traveled from NC and didn't expect much, if check in is 3 pm and we arrive at 4pm after an 8 hour drive, we expect a hassell free check in, with a room(s) ready.
Ice machines were only on even floors, we were on floor 9, which is fine, if they had ice. I had to go to 3 different floors to fill the ice bucket.
Also, it would nice if staff at the front desk acknowledged guest when they walked into the hotel, instead of being engaged in personal conversations, which couldn't be that personal if everyone in the lobby can hear them.

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Clean and comfortable

By

January 22, 2017

Clean and comfortable hotel with a fun bar with good food and conveniently around the block from
Phillis stadium

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Very Convenient for Sporting Events

By

January 18, 2017

club

Great value and very close to all the sporting events and Xfinity Live. We parked our car and walked everywhere we needed to go.

Staff was very friendly. Overall a good place to stay at a reasonable price.

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Great room and service

By

January 18, 2017

Really appreciated the free parking at this hotel and it was pretty close to most of the places I wanted to visit in Philly. Room service was great and the room had everything we needed!

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Philly sports

By

January 18, 2017

If you are a Philly sports fan then the Holiday inn is the place to stay, all major sports teams facilities are located in the same parking lot and a short walk from the hotel and don't forget to visit Xfinity night life after a game is great

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Another Great Visit

By

January 17, 2017

We stay at this hotel often and have never had an issue. Always welcomed in a friendly manner, special needs always honored. Have never even thought about staying somewhere else. Proximity to the sports arenas makes this the best place in town for us.

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Comfortable Pillows!!

By

January 17, 2017

club

We had a wonderful stay the night before surgery and it was a relaxing and good night and then I stayed while my husband was in the hospital. He loved the pillows! He wanted me to see if I could buy one.

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Good Hotel

By

January 16, 2017

Great hotel. In fact, one of the most comfy beds I ever slept in at a holiday inn. But the restaurant is terrible. They actually served me a burned omelette. The edges were literally black and the whole thing was dried out.

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Convenience

By

January 15, 2017

platinumelite

Great for attending sporting events and quick access to room etc....Not so happy with access to food beverage etc or what if anything is included or accessable regarding food and drink.

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Great stay

By

January 13, 2017

club

Great place to relax and rest my head in between leisure activities. I would definitely stay here again. Great staff also.

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Overnight Stay

By

January 13, 2017

For the value, this was a nice place to stay for the night before a flight out of Philly the next day. Did not try the restaurant because we wanted a Tony Luke's cheesesteak instead which is very close. Only minor problem was the tv remote did not work. Very clean, front desk courteous and friendly

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Good Location

By

January 10, 2017

The location is a great locale - easy hop on to the highway for the sites.
I'd suggest some more updating to the bathrooms.

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