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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.2

based on 477 reviews
82%
Recommend This Property

Ratings Breakdown

477reviews

  • 5 Stars
    280
  • 4 Stars
    102
  • 3 Stars
    42
  • 2 Stars
    33
  • 1 Stars
    20

Busy and Loud

By

October 17, 2017

Very loud with room right on highway 10. Parking lot spaces are very small and crowded, worried every day about dings in rental car. No coffee left in room and only 1 towel after 1st day. Had to go to front desk to replenish.
AC very loud in room, no low setting on AC high or fan only. Floor was not vacuumed on second or third day and a dead bug sat on the desk all 3 days I was there so I can guess things were not dusted either.

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Great location

By

October 14, 2017

Friendly and helpful staff. Comfortable, clean, large rooms. Great location for our visit to Phoenix. We would use this hotel again when visiting Phoenix.

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forget it

By

October 11, 2017

A/C blows on you in the bed. Cold. No breakfast items without purchasing separately from your reservation.

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Nice place to stay

By

October 09, 2017

platinumelite

The hotel was clean inside and out with plenty of parking and nice lobby. The staff were friendly and helpful. Overall a very nice stay.

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Great service

By

October 09, 2017

club

Great hotel stayed for business for a couple weeks the staff is awesome and completely customer oriented.

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Return visit

By

October 02, 2017

club

I have stayed at this property any times. It is located nicely for the business I do in the Phoenix area. It has a McDonald;s next door and is right off of I-10.

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Nice stay

By

October 02, 2017

My only issue with this hotel was with housekeeping. There was 2 coffees left the first day, one the second day and 0 the rest of my stay. The same thing happened with the towels. Although I did get at least one towel per day at the end. I ended up getting my coffee from the front desk which is annoying.

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Clean and Safe

By

September 30, 2017

club

Nice hotel with immediate freeway access. Comfortable beds, nice updated rooms.

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GREAT PLACE TO STAY

By

September 29, 2017

platinumelite

WE WERE IN TOWN FOR A MONDAY NIGHT FOOTBALL AND FOUND THIS PLACE VERY CONVIENENT AND COMFORTABLE PLACE TO STAY.

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Meh

By

September 23, 2017

club

For the price of it. It was not a good looking holiday inn and the beds were terrible

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Great service comfortable bed

By

September 21, 2017

club

Friendly and comfortable. Very clean hotel and easy to locate.

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Comfortable and cleanses

By

September 20, 2017

club

Excellent services,, very comfortable bed, great networks

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