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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4.2

based on 393 reviews
80%
Recommend This Property

Ratings Breakdown

393reviews

  • 5 Stars
    222
  • 4 Stars
    86
  • 3 Stars
    36
  • 2 Stars
    30
  • 1 Stars
    19

Mattress and IHG member

By

April 26, 2017

club

Shared my bed with daughter and we would end up in the center of bed. Seemed to soft or used.

For your members, I would really consider offering breakfast. I would rather get a total charge to include the meal then to be told I have to pay more for breakfast. Just a thought.

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My experience

By

April 21, 2017

club

I wish I had had more time to enjoy other aspects of the hotel; however, it was a quick stay. Everything was wonderful EXCEPT the parking and the location. It was challenging to get into the parking lot and on two occasions I had to drive past it and turn around due to being in the wrong lane. The markings to the entrance are limited and confusing with the rush of traffic in that area.

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tv

By

April 20, 2017

platinumelite

need to improve channels/service very few channels available at this hotel

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Best place to stay around the Phoenix West Area

By

April 19, 2017

club

This is the best place to stay around the Phoenix West Area. I was here for business purpose and this hotel has all the amenities necessary for a comfortable trip. The breakfast was very good and the staff is courteous. I will stay here if I have to visit Phoenix for business again.

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Amazing hotel

By

April 17, 2017

club

I went to phoenix for a trip with my motorcycle club the rooms were amazing, I was relaxed and able to sleep at piece. I would recommend this hotel to anyone.

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Very nice property

By

April 17, 2017

Great property with great staff and comfortable rooms.

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Convenient and affordable

By

April 15, 2017

platinumelite

Location was a plus- next to a lot of restaurants and gas stations. Bar was relaxing.

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Overall nice stay

By

April 15, 2017

club

Rooms are very clean and comfortable. On one of my nights the bartender was very rude and wouldn't provide me with ice. I wasn't the only one who had a tough time locating the machine, two other guest asked me if I knew where they were located during my stay.

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Great Overall Stay!

By

April 14, 2017

Customer Service is great
Cleanliness is impecable
Very helpful staff for any questions you have
Great Locationtion for other eateries also

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Exceeded our expectations

By

April 13, 2017

club

The staff were attentive and accommodating to everyone in my party who had a room and treated our guests like they were Hotel Guests.

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Relaxing and great service

By

April 12, 2017

club

Awesome accommodations, plan to stay here again next year!! or if I am in town sooner!

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Palm trees and comfort food

By

April 12, 2017

platinumelite

Great place to get away and see some Palm trees sun and grab McDonalds across the street if you're into that.

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