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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 954 reviews
89%
Recommend This Property

Ratings Breakdown

954reviews

  • 5 Stars
    638
  • 4 Stars
    169
  • 3 Stars
    69
  • 2 Stars
    45
  • 1 Stars
    33

Excellent Hotel

By

July 18, 2017

I always stay at IHG hotel, most commonly Holiday Inn or Holiday Inn Express. This is by far the best Holiday Inn I've stayed at. The staff was very friendly and helpful, and was able to meet my room preferences at the counter. The lobby was very modern and clean. My room was very clean and comfortable. Most of the time I find wall paper peeling, or carpet pulling at the corner, but this room was very well kept. I didn't experience the restaurant, but it was always busy when I glanced in, so I'm assuming it's good.

If I'm ever in the Phoenix area, I will most definitely be staying at this location again.

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Great PHX hotel

By

July 16, 2017

club

The staff was very friendly from checkin to checkout. The a/c worked well in both rooms. The room was clean, the bed comfortable, and all around great stay.

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My go to Hotel In Phoenix

By

July 16, 2017

I love really like this hotel. It has a good look, pool is nice, the rooms have a seperate sleeping area, the staff is always extra nice.

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Great staff

By

July 14, 2017

Always happy to stay at a Holiday Inn and this one had a staff that took care of the guests

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First stay, good quality

By

July 13, 2017

club

Overall a good room at a great rate. Spacious and warm, comfortable bed, and welcoming staff. The cleanliness of the room left a lot to be desired. Genital hair in the bath tub, a gross grime on the shower walls, the hair dryer handle was sticky making it unusable. A room service tray sat outside a room from the time we checked in until when we checked out. Small things that unfortunately add up.

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Comfortable bed and great service.

By

July 12, 2017

club

Room was great. A/C ran perfectly on those super hot Arizona days and nights.

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Great staff and clean environment!

By

July 12, 2017

club

The staff dedicate time to serve you with friendliness and courtesy, very professional. The hotel is very clean and the rooms are very spacious. The pool is open untill midnight which is great since the temperature was 104 in Phoenix at 10-11 pm.

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Excellent hotel

By

July 11, 2017

Spacious room, clean and quiet. We stayed in the executive 2 bedroom king suite and it was phenomenal. The bathrooms are amazing and absolutely beautiful for a hotel. I really like the room darkening curtains, especially since it was very hot outside, they helped insulate the room and keep it cool. The bed was comfortable. We had room to spread out and relax. I would definitely stay at this hotel again when I'm back in the Phoenix area.

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Screwed up my reservation

By

July 11, 2017

club

See my previous comments. Management (night) didn't give a hoot.

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Great room

By

July 10, 2017

club

Very good room. Bar should offers more options of snacks a

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Holiday Inn - Oasis

By

July 06, 2017

The Holiday Inn North in PHX is a wonderful value for clients of the Oasis Hospital in PHX. We stayed one night, ate at the hotel restaurant and went to the pool the next morning before checking into Oasis. The hotel was clean, accommodating and with a very helpful staff. Would highly recommend the Holiday Inn North.

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Bad experience and horrible service

By

July 06, 2017

club

The staff at this hotel does not care about customer service. In an industry dependent on positive experiences, this hotel has a lot of work to do.
Sadly, every concern brought to management' attention was ignored.

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