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Rated 4.3 out of 5 by 517 reviewers.
Rated 4.0 out of 5.0 by hotel experience over all good if you stay in rooms away from the main street. November 30, 2015
Rated 3.0 out of 5.0 by Noise level and TV and remote The hotel is beautiful except for the back where it is trashy where customers park. Staff had to be asked to let us onto the elevator before they used it with their cleaning carts, I believe the customers getting into their rooms for the night had priority. Check the batteries of the TV remotes and also availability of the channels offered. Customers should be advised that problems could be encountered because it is exasperating when one is ready to relax after a long day and encounter problems with the only entertainment for the evening. Frequently, check for unsuspecting noises coming from pipes, vents, etc. and confirm that it is done via a "checklist". November 28, 2015
Rated 2.0 out of 5.0 by Check in I was checking in and I gave the girl my name, in seconds she immediately said I don't have anyone with your first name in my system. You need to get your confirmation number. I walked all the way to my car to get the number, which would be no big deal but she didn't even try to find my reservation. She obviusly found my reservation. When I asked her if my first name was on there and she just shook her head. No apologogy NOTHING. I have never been treated that way. Even at another hotel that I know that misspell my name never makes me feel that way. Worst Holiday Inn experience ever. I travel everywhere for work and stay with you. I will never stay at that hotel when I go back next week. November 24, 2015
Rated 2.0 out of 5.0 by Poor breakfast Stay is ok as what I have expected. Good. Surprised to see the restaurant is under renovation. Breakfast choice is very poor. November 24, 2015
Rated 5.0 out of 5.0 by Good Room and Restaurant The room was great and so was the in-house restaurant. The staff was very friendly and responsive. The Internet was a bit slow compared to other hotels. November 23, 2015
Rated 5.0 out of 5.0 by Great Stay We enjoyed the hotel a great deal. The grounds were beautiful and sitting by the fire pit was a great joy. The room was big and we had more than enough to move around and be comfortable. The bathroom is rather small but it was clean. The breakfast buffet was great and the customer service was outstanding. November 21, 2015
Rated 5.0 out of 5.0 by Very relaxing place to stay I recommend staying here if you are in the area. My Wife and I were greeted with great respect by a friendly staff and the the rooms were very comfortable. It's close enough to other attractions such as PIR and Tombstone in which we visited while in Phoenix. Thank you for making our stay an enjoyable one! November 20, 2015
Rated 5.0 out of 5.0 by Staff is awesome The staff is very accommodating. They took care of us very well. We have stayed at this hotel two times. I would recommend this hotel to all of our family and friends. November 20, 2015
  • 2015-12-01 T12:51:37.443-06:00
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