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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4

based on 419 reviews
79%
Recommend This Property

Ratings Breakdown

419reviews

  • 5 Stars
    212
  • 4 Stars
    93
  • 3 Stars
    46
  • 2 Stars
    32
  • 1 Stars
    36

On the move not for work this time

By

April 20, 2017

Stopped in to check out Grand Canyon U for the daughter, and see some friends. I will be staying here each time we come out in the next 4 years. Very clean inside with ample parking for my truck in the parking lot. The front desk staff was VERY helpful even when we came in at 9am and requested an early check in. (Thank you guys) The pool was clean and cool (not cold) the spa was also clean and not overly hot like some. On site restaurant is a very nice touch compared to most not having one onsite. Lastly is the Wi-Fi, Very fast made it easy to down load prints and drawings. I would recommend this hotel to family and friends, a good stay.
Thank you again guys and see you in August.

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convenience location

By

April 19, 2017

easy access, we're heading north, it's right on the side of highway 17.

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Very Basic Hotel

By

April 07, 2017

The Employees are uniformed, unprofessional

Internet failed to function,restaurant unattractive I just waited till it was morning and leave.

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Final Four

By

April 07, 2017

platinumelite

The IHG brand always shines through. Very good staff, efficient and close to everything we needed.

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Great hotel

By

April 04, 2017

club

Love this hotel! Great location, great price, friendly staff

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Overnight only

By

April 03, 2017

Hotel looks tired but rooms have been upgraded and maintained well. Ice was very difficult to find, no machine on my floor due to repairs and sign directed me to another floor where the machine was in a different location.

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Nice relaxing stay

By

April 02, 2017

club

Very happy to find good room at good price on rather short notice. Are in Phoenix every few months and am glad the hotel we normally stayed at was full. Slept much better at Holiday Inn than normally do.

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Changed my perception

By

April 01, 2017

club

I normally do not choose a Holiday Inn for my travel stay. Staying at this one changed my mind for future travel The staff was friendly. The room was clean and comfortable.

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Holiday Inn®North Phoenix

By

March 29, 2017

club

This hotel is overpriced for the quality of its maintenance. At least 3 things did not work correctly. The closet bi-fold door was broken. It wasn't the only problem and none of the disrepairs were subtle. The hotel staff should easily have noticed it and corrected it long before I arrived.
But if you decide to stay in Phoenix you probably won't do better. This hotel was pretty much the poster child for Phoenix hotels. Overpriced and poorly maintained.

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Nice Stay

By

March 28, 2017

club

Great place clean and neat. Stay in the front ,the back is noisy at night.

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Comfortable stay

By

March 28, 2017

Comfortable and served the purpose. I will recommend this hotel to other family and friends when visiting Phoenix.

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Very Dissatisfied Customer

By

March 26, 2017

club

Hotel poorly maintained and cleaned. I stayed there for over 3 weeks due to work.

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