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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4

based on 411 reviews
79%
Recommend This Property

Ratings Breakdown

411reviews

  • 5 Stars
    206
  • 4 Stars
    92
  • 3 Stars
    46
  • 2 Stars
    32
  • 1 Stars
    35

Holiday Inn®North Phoenix

By

March 29, 2017

club

This hotel is overpriced for the quality of its maintenance. At least 3 things did not work correctly. The closet bi-fold door was broken. It wasn't the only problem and none of the disrepairs were subtle. The hotel staff should easily have noticed it and corrected it long before I arrived.
But if you decide to stay in Phoenix you probably won't do better. This hotel was pretty much the poster child for Phoenix hotels. Overpriced and poorly maintained.

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Nice Stay

By

March 28, 2017

club

Great place clean and neat. Stay in the front ,the back is noisy at night.

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Comfortable stay

By

March 28, 2017

Comfortable and served the purpose. I will recommend this hotel to other family and friends when visiting Phoenix.

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Very Dissatisfied Customer

By

March 26, 2017

club

Hotel poorly maintained and cleaned. I stayed there for over 3 weeks due to work.

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Great staff

By

March 26, 2017

platinumelite

Bar was great and friendly but the hotel is in need of more staff to keep place up and things running on time

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Late night

By

March 26, 2017

platinumelite

Great and speedy checking for late night. Would regiment again

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Exceptional service, good value

By

March 25, 2017

club

I stayed here recently during business travel in the area. I highly recommend this facility to anyone. The service, attitude, and ownership of every staff member I met was exceptional.

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Phoenix Inn North

By

March 23, 2017

club

Already mentioned. Comfortable beds, poorly done work on the remodel. Windows old and did not block outside traffic noise from freeway. Lobby very stark. No breakfast with room fee and fee was high for standard of hotel. Staff was courteous but not overly so.

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Beautiful Hotel

By

March 23, 2017

Warm, hard working staff, keeps the pool clean, the hotel up to shape, and the rooms in great shape.

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Nice hotel

By

March 22, 2017

Convinient location to major routes, friendly staff, clean

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Comfortable bed and great service.

By

March 20, 2017

I had a good stay
and if in the area will stay at that property again

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Good Value

By

March 20, 2017

Great value for the price. Located near the freeway without any freeway noise. Staff was very professional and responded to our needs in a timely manner.

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