Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 437 reviews
92%
Recommend This Property

Ratings Breakdown

437reviews

  • 5 Stars
    264
  • 4 Stars
    118
  • 3 Stars
    33
  • 2 Stars
    15
  • 1 Stars
    7

Rewards

By

June 26, 2017

I have my company book Holiday Inn Express because I am an IHR reward member. Unfortunately when I asked the front desk clerk if she would enter my club number she said that because I booked through a third party, I would not be receiving my points. I mentioned this was done through my business but she was having none of it. She said, It's company policy and there is nothing I can do!" It would have been nice for her to just say I'm sorry but....

I don't need the headache and will be researching more favorable hotel programs for my future travel.

Read More
Read Less

Clean, comfortable room and great service.

By

June 21, 2017

club

I am in Plattsburgh a couple of times a year and this is the go to spot for us. No surprises and meeting expectations all around.

Read More
Read Less

Always comfortable.

By

June 19, 2017

I have been staying at this hotel for 14 years. If it was not satisfactory I would have switched a long time ago.

Read More
Read Less

what a wonderful greet

By

June 19, 2017

assistant general manger kayla is a wonderful person. she is always helping out and booking my reservations for me.. greatly appreciated. thank you so much. this property is a great property as far as moving around with a tractor trailer. always plenty of room. the cleaning staff do a great job!! always very cleanly and always ready.. i thank you all for that

Read More
Read Less

Very Friendly Staff

By

June 17, 2017

I was greeted immediately with smiles from the front desk staff and checked-in swiftly. Thanks.

Read More
Read Less

Review

By

June 16, 2017

platinumelite

Good rooms and great service. Nice breakfast, very clean hotel. Staff is really good.

Read More
Read Less

great atmostphere

By

June 12, 2017

i love staying here . im here twice a week and they treat me great . lots of room for truck parking. they put me in the same room twice a week and almost every stay

Read More
Read Less

This Holiday Inn is excellent

By

June 12, 2017

The management and staff at this hotel deals well with all guests and always try to insure a guest experiences a very pleasant and enjoyable stay. This is the main reason I always stay at The Holiday Inn Plattsburgh.

Read More
Read Less

Great location and service.

By

June 07, 2017

club

Good location, nice staff and clean rooms. Full continental breakfast and nice pool and hot tub. Only missing a sauna.

Read More
Read Less

Sleep time

By

June 03, 2017

I stay in Plattsburgh twice a week for work. I be always stayed holiday inn for the last 21 years. Always find plenty of truck parking and are located near lots to do

Read More
Read Less

Reliable , courteous staff, comfortable rooms.

By

May 31, 2017

It is always a pleasure staying at this property . I will recommend to any travelers, to add this hotel to their travels.

Read More
Read Less

Stop before Canada

By

May 29, 2017

My family and I stayed here for a night on our way to Quebec. It was perfect for what we needed and the staff was very friendly.

Read More
Read Less