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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 392 reviews
91%
Recommend This Property

Ratings Breakdown

392reviews

  • 5 Stars
    239
  • 4 Stars
    105
  • 3 Stars
    28
  • 2 Stars
    13
  • 1 Stars
    7

breakfast

By

March 19, 2017

The only thing i recommend is that the continental breakfast include more like some other hotels do.

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Nice location

By

March 16, 2017

platinumelite

This location was easy to access and conveniently located near the lake Champlain ferry. Very clean building and the staff was very friendly.

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friendly staff comfortable rooms and service

By

March 12, 2017

club

very well maintained hotel ,friendly staff ,clean , and modern, continental breakfast in the morning is great for people on the go

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Great customer service

By

March 08, 2017

club

Very clean room, super friendly staff.
Jacuzzi room is a little small I thought... but thecre room is relaxing and peaceful. Just the reason for the visit.

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Lou

By

February 23, 2017

club

Only 1 night but needed for good sleep and was great. Next time got to ask about where they get their pillows, they were great.

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Clean!!

By

February 22, 2017

club

Our room was very clean and orderly. The jacuzzi was awesome. We will totally stay here again!!

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Excellent overnight stay

By

February 22, 2017

club

My husband and I wanted to get away for a few days. Not knowing where we were going to wind up, we drove up towards the Plattsburgh area, booking the hotel online on the drive up. The staff was friendly, the room was clean and well maintained (the King sized bed is HUGE!). The complimentary hot breakfast the next morning really hit the spot. Excellent stay and we would recommend this hotel to anyone wanting to visit upstate NY, Montreal, or the surrounding ski areas!

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Very hospitable staff

By

February 21, 2017

Very friendly staff. Nice swimming pool with showers, and hot tub. Good dinner food in the restaurant - restaurant decor a little plain. Very comfortable bed. Rooms in the rear are quieter.

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Great stay

By

February 19, 2017

platinumelite

Welcomed bye the friendly staff and then the comfort of my room and then off to the bar for drinks

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Plattsburgh Holiday Inn

By

February 19, 2017

club

Extended stay. Very nice property. Staff were very friendly!

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Nice place needs a good overhaul

By

February 17, 2017

Location, employees, Pool and Jacuzzi are great. Nice location and close enough to the Adirondacks. The only issue is that it’s an old Hotel that needs allot of work and updates in the rooms and hallways, very musty smell all round. Hope it gets what it needs in the near future.

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big pipes

By

February 15, 2017

club

great time, service fantastic in restaurant for breakfast, rooms very clean, pool very clean hot tub very clean

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