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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 395 reviews
91%
Recommend This Property

Ratings Breakdown

395reviews

  • 5 Stars
    240
  • 4 Stars
    107
  • 3 Stars
    28
  • 2 Stars
    13
  • 1 Stars
    7

Good stay

By

March 27, 2017

club

The room was nice and had a fridge. The bathroom could be bigger, but was adequate and clean.

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Well situated and close to eating and shopping facilities

By

March 25, 2017

club

Enjoyed the area but hotel needs to be updated. Good variety at breakfast, but they don't refresh the old food.

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Great property.

By

March 22, 2017

Everyone was great. The staff at breakfast was quick to refill coffee and fire-up the fireplace on a cold morning.

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breakfast

By

March 19, 2017

The only thing i recommend is that the continental breakfast include more like some other hotels do.

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Nice location

By

March 16, 2017

platinumelite

This location was easy to access and conveniently located near the lake Champlain ferry. Very clean building and the staff was very friendly.

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friendly staff comfortable rooms and service

By

March 12, 2017

club

very well maintained hotel ,friendly staff ,clean , and modern, continental breakfast in the morning is great for people on the go

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Great customer service

By

March 08, 2017

club

Very clean room, super friendly staff.
Jacuzzi room is a little small I thought... but thecre room is relaxing and peaceful. Just the reason for the visit.

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Lou

By

February 23, 2017

club

Only 1 night but needed for good sleep and was great. Next time got to ask about where they get their pillows, they were great.

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Clean!!

By

February 22, 2017

club

Our room was very clean and orderly. The jacuzzi was awesome. We will totally stay here again!!

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Excellent overnight stay

By

February 22, 2017

club

My husband and I wanted to get away for a few days. Not knowing where we were going to wind up, we drove up towards the Plattsburgh area, booking the hotel online on the drive up. The staff was friendly, the room was clean and well maintained (the King sized bed is HUGE!). The complimentary hot breakfast the next morning really hit the spot. Excellent stay and we would recommend this hotel to anyone wanting to visit upstate NY, Montreal, or the surrounding ski areas!

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Very hospitable staff

By

February 21, 2017

Very friendly staff. Nice swimming pool with showers, and hot tub. Good dinner food in the restaurant - restaurant decor a little plain. Very comfortable bed. Rooms in the rear are quieter.

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Great stay

By

February 19, 2017

platinumelite

Welcomed bye the friendly staff and then the comfort of my room and then off to the bar for drinks

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