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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 266 reviews
86%
Recommend This Property

Ratings Breakdown

266reviews

  • 5 Stars
    152
  • 4 Stars
    55
  • 3 Stars
    32
  • 2 Stars
    16
  • 1 Stars
    11

Business Trip

By

June 25, 2017

platinumelite

Comfortable beds and nice breakfast 7 days a week. Beds were very comfy and once we got the wifi fixed never had anymore problems. The grounds around the hotel felt safe as I walked every evening. Very close to all the local restaurants. The whole facility was upkept nice. I wish they would offer free laundry as there sister hotel CandleWood Suites. I would definitely stay in this hotel again.

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Vacation

By

June 24, 2017

club

I loved the hotel, staff, and location. The price was great.

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Great staff

By

June 21, 2017

club

The hotel was nice and the staff was very friendly.

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A One Night Stay"

By

June 16, 2017

club

Seem to be a nice Hotel. But keep in mind i only stayed for one night so i really didn't have the time to check out the whole place. But i did enjoy my one night after all the miss have...

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Great value for business

By

June 15, 2017

platinumelite

Excellent breakfast, friendly staff, great rooms. What I have come to expect from IHG

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Not Family Friendly

By

June 14, 2017

club

If you are an adult who likes to party this is a good place for that. It appears the majority of the guests were single men staying there for work-related reasons. The room was clean when we arrived, but wasn't cleaned one of the days we stayed. The breakfast bar is ridiculously early and only open for an hour. The pool was dirty and the rocks are crumbling inside it. Overall, we were really disappointed. Only single bed rooms have indoor access.

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Convenient Business Stay

By

June 11, 2017

club

Everyone seemed interested in supporting us as guests and for business meeting. Appreciated cleanliness and responsiveness of staff.

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Great Front Desk and Restaurant Staff

By

June 09, 2017

club

Pungent smell in hallway and in room.on second floor.

Room was extremely cold.

large Bug in Bathroom tub.

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Nice

By

May 30, 2017

club

Front desk was friendly room was clean
Breakfast was good

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Business meetings

By

May 29, 2017

Need to update rooms . My room had a old damp feel . Smelled musty .. room was cleaned good everyday . Plenty clean towels was a plus. Everything in the room worked well .

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May 15 Port Arthur

By

May 28, 2017

platinumelite

Always a good place to stay but I can't make my smoothies here so often stay down the street where I can borrow a blender.

Good staff here and easy to get in and out of.

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Good Hotel

By

May 24, 2017

Good hotel. Staff did what they could at midnight to resolve an internet issue.

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