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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.1

based on 533 reviews
82%
Recommend This Property

Ratings Breakdown

533reviews

  • 5 Stars
    264
  • 4 Stars
    144
  • 3 Stars
    57
  • 2 Stars
    34
  • 1 Stars
    34

Excellent Stay

By

July 26, 2017

club

This Holiday Inn was extremely clean. The staff is very friendly. Only issue I had was that the pool was fairly cold, but that's not too big of an issue.

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Bad Experience

By

July 25, 2017

We were put on the 5th floor that you could only access by taking the elevator to the 4th floor and then taking the stairs. The floor was so warm and the air had just been "repaired" though no cold air was coming out of the vents. After being told the hotel was booked we were given another room. The floors of the room were damp and stayed that way the entire night. We had to keep our shoes on. There was peeling paint on the ceiling in the bathroom.

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Save money and get a better sleep in your car

By

July 23, 2017

Staw away from this place, a truly disappointing value.

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Friendly and efficient staff in a great location

By

July 22, 2017

I stayed for business and facilitated a meeting at this property. Everyone was great, from the banquet staff to the restaurant staff. Plus, the location was excellent. Thanks!

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comfortable

By

July 22, 2017

it was great. bed was comfy. breakfast was great. workout room was clean and efficient.
loved the darkness of room for sleeping and loved the lights inthe bathroom area.
great having a fridge and microwave.

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Completely unhappy

By

July 19, 2017

club

Was not placed on the same floor as my daughter's bridal party as requested

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Quiet and clean

By

July 13, 2017

club

Very nice hotel, good service, room good, and was able to use travel coupon that we found at rest area.

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Nice bed

By

July 13, 2017

platinumelite

The bed was very comfortable and the restaurant next door was really good.

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Clean and comfortable

By

July 12, 2017

platinumelite

Rooms were clean and comfortable, quite and relaxing. The staff was friendly and the location was perfect. Everything you could want to do in Portsmouth is easily accessible from the hotel.

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NE Road Trip

By

July 11, 2017

This was one of our stops on a NE road trip. Portsmouth has several cool places to visit and eat, but it's not easy to find any parking. Hotel shuttle would be a great addition. Uber and other options are in the area.

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friendly staff

By

July 10, 2017

most of the staff was friendly. my bathroom was in disrepair, needed upgrade, especially in the bath tub. noisy out in the hallway at night, a lot of kids running around.

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Clean and comfortable.

By

July 09, 2017

platinumelite

I trust Holiday Inn. There always seems to be one no matter where I travel. I know what to expect upon arrival. There's never an unwelcome surprise at Holiday Inn.
Staff is friendly, professional and responsive to my needs. The rooms are up to date and clean. Beds are comfortable. I love the coffee in the lobby. Check in and out are effortless.

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