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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.2

based on 461 reviews
89%
Recommend This Property

Ratings Breakdown

461reviews

  • 5 Stars
    228
  • 4 Stars
    155
  • 3 Stars
    30
  • 2 Stars
    29
  • 1 Stars
    19

Late checkout facility

By

April 26, 2017

club

It was so refreshing to learn late checkout was foc, most other hotels charge for this service.
My visit to Preston was for a family get together which left me a bit worst for wear, the late checkout facility helped me recover without any drama.

Keep this service please

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Wonderful staff

By

April 26, 2017

club

The staff at this hotel couldn't have been more helpful or friendly, whilst remaing professional. It was the staff who elevated the whole weekend stay to a five star experience. I felt truly cared for and looked after.

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Excellent customer service

By

April 26, 2017

club

I was so impressed with the conduct of staff. From the moment I arrived they were friendly, helpful and polite. Check in went smoothly and staff went above and beyond to make my stay more comfortable.

The breakfast was fantastic with a good selection. Again staff were attentive, friendly and welcoming but not intrusive.

I would definitely look at using Holiday Inn again.

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One night stay

By

April 24, 2017

A pleasant place to stay . Always stop here on trips up and down the country, staff are great and it is generally very quiet.

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comfortable bed, friendly service, hotel very clean, seamless process

By

April 24, 2017

club

comfortable bed, friendly service, hotel very clean, seamless process

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Leasure stay

By

April 24, 2017

Great stay all staff made for a memorable experience, have stayed at the Holiday Inn before and was not let down by the hotel.My 8 year old granddaughter was with us and she was made to feel really special

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2 tebiew

By

April 23, 2017

Good for business use...staff helpfull and facilities clean

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easter break

By

April 21, 2017

platinumelite

used this hotel many times in the past and have always enjoyed the experience but this stay was spoilt by a very uncomfortable bed all other parts of the stay were as you would expect from holiday inn
the breakfast was very good and dining room staff great
c u all again soonw

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Comfortable bed

By

April 20, 2017

club

Only used room to come and sleep. Bed was comfortable.
Room was clean. Just had no hairdryer.

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Great stay

By

April 19, 2017

Clean rooms with friendly stuff and fantastic location to shops and restaurants

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Comfortable stay

By

April 18, 2017

Nice friendly staff and a comfortable stay. Rooms are clean and fresh.

Excellent staff who are happy to accommodate guest requests. A short walk in to town so convenient for other restaurants and shops.

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Very helpful staff

By

April 17, 2017

platinumelite

Good location and parking facility available. Staff was very polite and helpful. We checked-in quite late but staff tried their best to provide everything we asked.

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