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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 692 reviews
91%
Recommend This Property

Ratings Breakdown

692reviews

  • 5 Stars
    439
  • 4 Stars
    181
  • 3 Stars
    39
  • 2 Stars
    19
  • 1 Stars
    14

Good and comfortable stay

By

June 27, 2017

club

Hotel is located in the historic region was a very comfortable stay.

Some of the features/decor felt rather dated and can be made better with some remodeling.

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Atención y comodidad

By

June 27, 2017

El hotel cuenta con un servicio y atención excelente, la verdad en mi pequeña estadía fui atendido con la mejor calidad, y calidad en el servicio. me sentí tan cómodo en la cama de la habitación que descansé muy bien. Me encantaría volver una vez más.

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Excelente servicio

By

June 26, 2017

club

Tuve una excelente estancia durante mi hospedaje con ustedes

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Fantastic stay

By

June 26, 2017

If you want a great hotel close to the center of Querétaro, this is the place! It is beautiful, quiet and comfortable. The staff is amazing, helpful and competent. I always stay here during my trips to Querétaro and when I walk in the door, I feel like I am home. I love this hotel!!

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SERVICIO EXCELENTE

By

June 22, 2017

club

Excelente atención de todo el personal del Hotel; habitaciones muy comodas y tranquilas

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FIN DE SEMANA EN QUERETARO

By

June 21, 2017

club

UN LUGAR MUY AGRADABLE PARA PASARLA BIEN EN FAMILIA, VISITAR LUGARES HISTORICOS Y COMER RICO, LA COMODIDAD DEL HOTEL HACEN DE ESTE PASEO UN FIN DE SEMANA MUY RELAJADO

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Bonne situation

By

June 21, 2017

club

Bel hôtel pour ses installations et sa situation. Piscine et jardin très agréables.

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Reserva con puntos

By

June 16, 2017

Cuando me hospede la primera vez en este hotel la reserva incluía el desayuno y di por hecho que al regresar pagando con puntos lo incluiría, solo hasta llegar al lugar me di cuenta que no fue asi

Fuera de eso el hotel tiene buenos servicios e instalaciones

Lo recomiendo

Solo Chequen ese detalle del desayuno al momento de reservar, el desayuno vale la pena

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Centro historico

By

June 14, 2017

club

Se puede mejorar, el personal no es tan atento como en otros destinos, empezando por el de bar, atiende muy serio y como de malas, las albercas se empiezan a limpiar muy tarde quise nadar a las 10 y estaban limpiando y había que pasar entre mucha gente y las mangueras para limpiar.

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limpieza y amabilidad personal

By

June 14, 2017

fueron muy amables no discriminaron entre mexicanos y gringos
el lugar estaba muy limpio

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Excelente servicio

By

June 09, 2017

Excelente servicio durante toda mi estancia en el hotel, además de muy buena preparación de los alimentos

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Muy cómoda la cama

By

June 06, 2017

club

Todo excelente el servicio, la habitación, la atención del personal, las instalaciones y los alimentos. Es un lugar muy grato para descansar las almohadas excelentes.

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