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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 493 reviews
92%
Recommend This Property

Ratings Breakdown

493reviews

  • 5 Stars
    327
  • 4 Stars
    116
  • 3 Stars
    25
  • 2 Stars
    14
  • 1 Stars
    11

Front desk personnel

By

April 22, 2017

club

Hotel stay was extremely disappointing but the front desk staff were exceptionally helpful and friendly.

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Nice Hotel, front desk staff could be more attentive

By

April 21, 2017

club

The hotel was fine. i only had issue when the front desk clerk didn't greet me and was doing something on a computer screen too long as I stood at the desk trying to get her attention. The cleaning/housekeeping staff was nice and attentive. I was shocked the free breakfast wasn't included at this hotel, it is at other Holiday Inn hotels Ive stayed in, but I was fine with that after it was explained.

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Midtown Stay in NC

By

April 20, 2017

platinumelite

My family and I enjoyed our stay. The accommodations were excellent and the rooms were comfortable. The staff were all nice and professional. I would have liked to been allowed to bring my small dog into the room. I had to make special boarding arrangements for him. However, other then that, all was great. Thanks.

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Nice

By

April 20, 2017

club

It was a good stay. Was working night shift and sleeping days. Quite other than the garbage truck under our room

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Good Stay

By

April 18, 2017

club

very good beds, breakfast needs cinnamon rolls addition.

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A Nice place for a meeting

By

April 17, 2017

Stayed at this venue for a meeting and was pleased with the staff and the food. I would use this venue and stay here in the future.

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My Home Away From Home

By

April 16, 2017

Staff always greet you with a smile and kindness. I normally spend two weeks in this hotel every year. This is my home away from home when I'm in Raleigh, NC. The staff wok with you on late checkouts when traveling on business and accommodate any special requests.

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Nice Place!

By

April 16, 2017

club

Comfortable, reasonably priced, good breakfast, lovely staff!

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Great room horrible staff

By

April 13, 2017

club

We stay there quite often and have never had an issue and the one time we did they could've cared less.

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My first/last visit

By

April 13, 2017

The hotel staff was great and very helpful aside from the housekeeper that kept asking for tips. The dining room staff how every was very disrespectful and inconsiderate. There were numerous complaints from other guests than my self about the lack of food in the buffet that we paid for. The supervisor of the dining area rudely informed me that she is short of staff and its not her staffs fault that they didn't serve a full buffet although that is what they were charging for. This was my first trip and experience to Raleigh, NC. I will not return to this hotel during my next visit.

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Really clean

By

April 11, 2017

The most important thing for me is that the room is clean and it was. I ordered the hummus with vegetables to go and it was the best hummus I have ever had.

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Great Sleep!

By

April 10, 2017

This was a very nice hotel for the value. Rooms were up to date and clean and staff was very friendly and helpful

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