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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 939 reviews
91%
Recommend This Property

Ratings Breakdown

939reviews

  • 5 Stars
    624
  • 4 Stars
    193
  • 3 Stars
    50
  • 2 Stars
    42
  • 1 Stars
    30

Comfortable bed and great service.

By

September 18, 2017

I was put in a handicap room . Very uncomfortable .

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Nice room (see comments)

By

September 16, 2017

club

Since I liked almost everything, I will only mention three things that disappointed me. (1) I enjoy taking a morning bath with the shower aimed at my legs. This shower head would only point to the top end of the tub (my face), so that I couldn't use it, unlike almost every other hotel room that I have been in. (2) the mattress was a bit lumpy and uneven. I generally like hotel mattresses. (3) I was in a hurry to get from the airport to the hotel to make a particularly important meeting. I would make it if the hotel shuttle arrived quickly and returned quickly. I called the hotel from the airport and the shuttle arrived satisfactorily soon. I told the driver how I was in sort of a hurry. He said sorry, but I have to wait for the next plane which will be some time. I jumped out of the shuttle and fortunately found a friend who was waiting for a car from his company that would take him to the hotel. Hearing my story he offered me a ride in his company's car and I made it to my meeting.

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Very comfortable

By

September 16, 2017

club

Pleasant staff and a decent bar. They offer free shuttle service to the airport, even at 5:15 AM

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Great environment, good privacy, friendly staff.

By

September 15, 2017

All of the people we encountered were very friendly and easy to work with. It was very easy to get away from other people if we were in search of a more private location, and the building was very impressive from a cleanliness and design aspect.

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conference rooms

By

September 12, 2017

club

The conference rooms were chilly-the temp could not be accurately controlled-it was either too cold or too hot in them. For the price of the motel-they could have at least offered continental breakfast.

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Great location and comfortable modern hotel

By

September 11, 2017

club

Nice hotel in a central location for the Badlands and Mount Rushmore. Nice staff, food good and reasonable rates. Would stay here again if in area.

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Best Holiday Inn ever

By

September 08, 2017

club

Everything about the hotel, resturant, lounge, and staff was perfect. It reminded me of the way full service motels use to be.

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Great location and relaxing rooms

By

September 06, 2017

club

The hotel is in a great location; close to downtown, the Riverwalk, and the Rapid City concert venue. The hotel is beautiful and has a tranquil feeling to it which carrys over to their rooms.

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Beautiful clean Hotel

By

September 06, 2017

club

Beautiful hotel, clean, updated, friendly staff. Great stay

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Wedding Stay

By

September 02, 2017

club

Nice hotel. Room was very modern and comfortable AND the pillows were amazingly comfortable.

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A nice joint

By

September 02, 2017

Good looking hotel with good service and decent rooms. Nothing fancy in the bathrooms but it was still acceptable. The toilet sat a little lower than I'm used to as I utilized it often after feedings. The room had a microwave which served my hot pockets well and a mini fridge which kept my hot pockets cold before I ate them. The elevators were a little small and sometimes you had to wait because large bus loads of people stayed often. The bar looked nice and the breakfast was ok, not quite worth the buffet price though. The pool and two hot tubs were kept up well. I also tried out the sauna which was relaxing. For some reason they charge $5 a day for parking which doesn't seem necessary. Overall a decent 4 night stay and I would eat hot pockets in this room again.

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Excellent experience at Rushmore Plaza

By

August 31, 2017

club

Stay was very comfortable and an overall pleasant experience. Friendly and helpful staff.

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