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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.1

based on 903 reviews
87%
Recommend This Property

Ratings Breakdown

903reviews

  • 5 Stars
    420
  • 4 Stars
    298
  • 3 Stars
    97
  • 2 Stars
    51
  • 1 Stars
    37

Like any other Holiday Inn

By

May 27, 2017

club

Nice place to stay. Comfortable bed and good buffet breakfast. It also has a pool and gym that I didn't get to use.

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Below Holiday Inn Standard

By

May 24, 2017

club

Arrived late evening to experience a reasonably lengthy wait for check-in. Actual check-in was fairly efficient and friendly. Evening meal was of average quality but all staff inn restaurant were helpful, efficient and friendly. Air conditioning in room was not working on a warm, humid evening but fault was not confirmed until well into the night. Not the usual choice of hard or soft pillow with the only option of a thick or thin hard, uncomfortable pillow. Bedside light not working. Breakfast was taken about 50 minutes after restaurant opened. "Hot" food was only warm and the bacon had been under the heat(?) lamps for so long that it was difficult to cut. Rest of breakfast was on low side of average. Defects reported on check-out but not even a simple expression of regret for an uncomfortable night, only "I'll report it to maintenance."

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Business Stay

By

May 24, 2017

A good standard of accommodation and convenient location.

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Great hotel

By

May 22, 2017

A very pleasant hotel with helpful, polite and friendly staff who go out of their way to make you feel welcome.

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Attentive and helpful staff

By

May 22, 2017

Very helpful staff. Deal with queries very efficiently and effectively. Overall a pleasant stay.

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Reception Staff

By

May 20, 2017

Samantha at the front desk helped me when I faced difficulties whilst booking in. She dealt with the matter very professionally and speedily.

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Reading South

By

May 18, 2017

Excellent, clean and efficient. Friendly and responsive staff.

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Excellent

By

May 16, 2017

Upgraded to Executive room.
Shower ceiling tiles in pool male changing rooms need replacing.
A small issue!

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Excellent

By

May 15, 2017

The only down side to this hotel is the television channels - very limited which is a surprise.

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April

By

May 11, 2017

club

Hotel was good,
Staff friendly,
Bedroom clean and tidy,
Bar prices are very high,
And the size of the sweet (puddings ) for the price charged was bad.

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Pillows

By

May 11, 2017

club

Pillows needs to be thicker other then that great hotel we always use this hotel when we visit family and friends staff great lovely clean hotel

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Comfy and clean

By

May 10, 2017

club

Excellent value for money with brilliant staff! The room was excellent and the hotel was very peaceful.

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