Rated 4.0 out of 5 by 168
Rated 2.0 out of 5.0 by kpowers147 Once again, Hotel being remodeled.
IHG should warn members making reservations when properties are being remodeled. This property did not have proper resteraunt or bar facilities, as they were being remodeled. The executive level was not properly setup as it was also new. This should be told to memebers before they check in at the hotel. This is the 2nd reservation this year that a hotel has been under a major remodeling project.
May 28, 2015
Rated 4.0 out of 5.0 by MN_jim Nice but under construction
Very nice hotel and the room was an exceptional value for the price. We were disappointed that the pool was closed for construction when we checked in but the front desk was super and helped us to find another place to stay for the remainder of the trip.
May 27, 2015
Rated 5.0 out of 5.0 by Mike4300 Good experience
I was happy with the stay and would stay at this hotel again when I visit the area.
May 27, 2015
Rated 2.0 out of 5.0 by Pdy1977 Poor service
Housekeeping skipped the room, never cleaned it.
Ok rooms and furnishings.
Not the greatest experience
May 26, 2015
Rated 5.0 out of 5.0 by LuLu7296 Great Experience
I was traveling on business and drove in from out of town. I had been traveling for 2 days doing business and was exhausted. I reached the hotel at around 12:30pm (much earlier than I expected). I walked in just knowing that my room would not be ready because of the the time. To my surprise the desk clerk just smiled and said "of course we have your room ready". I was totally surprised. She just laughed and smiled and gathering my information. Less than 5 mins later I was in my room. I was able to get some much needed rest. I thoroughly appreciate the fact that although I arrived much earlier than regular check-in time my accomodations were ready.
May 23, 2015
Rated 4.0 out of 5.0 by dliu Good stay
Enjoyed the stay. Once problem was that there were some issues with the lock to the room. The room key was good, but the battery on the lock was bad.
May 16, 2015
Rated 5.0 out of 5.0 by LarrQ Nice
It is a good place to stay for rest . also a plus is Starbuck is within walking distance.
May 7, 2015
Rated 4.0 out of 5.0 by Crystal16 My go-to Richardson hotel
It has been a while since we have visited this hotel, and it was just as clean and nice as I remembered. Our room was comfortable, the beds were very comfortable, and we will stay here again. They are doing a remodel, so I am hoping that they upgrade the ac units in the rooms (it was a bit noisy) and the fixtures in the bathrooms, but overall the hotel and rooms are clean and comfortable. As Priority Club members, we used to get free upgrades to the Executive Level and free breakfast vouchers, but they are not doing that anymore and that is the only downside to staying in this hotel that I can think of.
May 7, 2015