Rated 3.8 out of 5 by 303
Rated 3.0 out of 5.0 by ITTravelerTX On a business trip - looks can be deceiving
The renovated rooms look good at first glance, but if you look closely it is almost as if all of the finishing work was rushed. There is already grout missing on the floor in the bathroom between the new tiles, where the floor tile meets the door way and othe corners in the bathroom, the tile was not cut right to make it look flush and clean - just looks sloppy and dirty (too much grout).
The cleaning staff did not under that towel hung up means not to replace the towel and that I will use it again - no matter where I put my towels the cleaning staff took them - no recycling here.
The front desk upon check-in gave me two bits of incorrect information - (did not need credit card authorization form and they did not give me breakfast vouchers)
The fitness room - one of the tread mills is broken and they do not have a stepper machine, the bicycle machine is very old and should be replaced with a new bicycle machine.
June 27, 2016
Rated 4.0 out of 5.0 by EASTRSR Business Travel
All will be great when construction is finished. The parking is a mess with all construction that is going on.
June 27, 2016
Rated 5.0 out of 5.0 by Tbrown2336 Great staff
Very friendly staff and room was great. The menu at breakfast had lots of variety and many options
June 27, 2016
Rated 5.0 out of 5.0 by Ms Lead32 Comfortable bed, clean room and GREAT service
I really enjoyed my stay at the Holiday Inn Dallas- Richardson. The staff was amazing. My room was very nice.
June 22, 2016
Rated 4.0 out of 5.0 by Bolita416 Servicio adecuado, gym malo
El hotel está en remodelación por lo que las habitaciones de los pisos de en medio no son las mejores. El personal muy amable y dispuesto a ayudarte en lo que necesites. El gimnasio muy malo, los equipos viejos y no se pueden usar ya que de las 8 maquinas que hay todos menos uno están rotos. Lo más rescatable de mi estancia fue su personal y la ubicación del hotel.
June 20, 2016
Rated 2.0 out of 5.0 by Tired411 Tired
Property is undergoing a remodel, so don't be fooled by the lobby. The rooms while clean are still extremely outdated and old. Also paper thin walls which limits good nights rest if noisy next door neighbors. Overall, I would not recommend.
June 15, 2016
Rated 1.0 out of 5.0 by bigjazzyal Standard
standard, some services sub par. lost my laundry, it was found eventually. accommodations were made to improve my next stay. I fear my next stay here will be more of the same issues. No iron in my newly renovated room.
June 13, 2016
Rated 5.0 out of 5.0 by Rich0972 Great Hotel I Great service and very clean
great Hotel friendly staff great dinner very clean
June 12, 2016