Rated 3.8 out of 5 by 231
Rated 2.0 out of 5.0 by Grumpy Grandpa 01 Disappointed
This was not my first stay at this hotel, but it will be my last. I was placed on the third floor when I arrived. When you step out of the elevator you could smell the cigarette smoke in this “no smoking” hotel. By 9 pm the smell was so bad in the room I called the front desk to see if they could find it. These are rooms with adjoining doors and I could smell it at the door to the room next door. The front desk sent someone up, but the adjoining room would not answer the door.
The next morning I changed rooms. When I returned back from work (5 pm) the TV would not work properly. I called the front desk and they sent up a maintenance man. He did all the same checks I had performed. He left and said he would be back soon. He never came back. I called the front desk and they claimed it was the cable company’s problem and it was out on the 1st and 4th floor. The next morning it still was not working. I went to work. Later I called the manager and said if it was not fixed when I returned I would be changing hotels. It was working when I got off work.
The second Monday the cigarette smoke entered the room at 11 pm. Luckily it was just for a short time.
I expected better from a Holiday Inn.
May 20, 2016
Rated 2.0 out of 5.0 by 1MamaBear The bed was comfortable
Check-in was not with a friendly greeting. Also, our bathroom had no soap whatsoever, and only two towels/washcloths for a room that should have been stocked for four people (which is how many we had in our group). When we asked for soap and a couple more towels there seemed to be a bit of attitude. The other issue we had was their website said they provided transportation services; however, when we inquired on this service, they said they did not provide this - we are hoping they update their website.
May 17, 2016
Rated 4.0 out of 5.0 by Rain59 Nice Stay
Would recommend this hotel the bed was very comfortable. Close to I-95 interstate. The only thing missing is the continental breakfast.
May 16, 2016
Rated 2.0 out of 5.0 by generalbigguy2 Not a top rated performance for Holiday Inns
After a 6 hour drive we expected to have a relaxing night with the Holiday Inn.
The first major problem was when we went to eat at the restaurant associated with Holiday Inn, connected to the foyer of the Inn. We ordered a beer for each of us and what we thought was a good choice of menu. We should have known something was amiss when I suggested that I wanted my prime rib medium rare and the waitress said that the meat was prepackaged and precooked. First things first, if I had wanted leftovers I would have brought a sandwich. Needless to say when I got my meat it was cold the potatoes were cold as were the vegetables. God only knows what they were using to heat the food. Well of course I sent it back, you would think this a comedy of errors because by this time our waitress had come over and apologized the man I presumed to be the manager came and said I was a good old boy because I didn't send the second order back. Believe me I wanted to, it to was cold and the meat was thinner and you could taste the ice particles in it. Oh yea they took 10 per cent off of my order and it was a fairly pricey order. My wife's salmon she said was just OK but her vegetables were warm and we do eat cold salmon in Canada.
Now the comedy continues.
Our room was on the top floor at the back of the Holiday Inn and after showering we noticed that the fan in the bathroom was noisy and you couldn't shut it off. By this time we were in bed. It was so noisy we couldn't sleep so I called the front desk. They sent up the maintenance guy who told us that the fan was on the roof and serviced all the rooms below it. He apologized for the inconvenience and then proceeded to rip off the grill from the front of the vent and stuff a towel into the shaft.Did nothing to help the situation except to make us laugh afterwards.
You would have thought that the management would have at least offered us a change of rooms.
Would I recommend this Holiday Inn to anyone not on your life.
May 8, 2016
Rated 3.0 out of 5.0 by JFD77 Overnight Stay
This hotel was adequate for an overnight stay.
The room was clean and it served the purpose.
The attached restaurant needs updating. The service was slow and food okay.
May 4, 2016
Rated 5.0 out of 5.0 by Ron and Joan Great Stay
It was a great value and convenient to the highway
April 24, 2016
Rated 1.0 out of 5.0 by BRachel1 Horrible experience
Could not relax, hotel was under construction even manager stated it was loud in there. Also there was a dirty condom outside the Main Entrance to the Hotel
April 12, 2016
Rated 5.0 out of 5.0 by Azaela Expected Quality
Our experience was comfortable, clean, and friendly. We choose Holiday Inn because we know that we can count on a consistent and pleasant stay no matter where we are traveling.
April 12, 2016