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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4

based on 542 reviews
79%
Recommend This Property

Ratings Breakdown

542reviews

  • 5 Stars
    255
  • 4 Stars
    142
  • 3 Stars
    57
  • 2 Stars
    42
  • 1 Stars
    46

friendly staff

By

October 16, 2017

club

the stay at the holiday inn in Richmond was pleasant. I travel quite a bit fro business and I will be staying at this hotel again

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Always a great experience!

By

October 13, 2017

I love staying at this hotel! It is convenient to my office, shopping and dining options. The staff is always friendly and my needs are taken care of in a courteous manner.

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Very positive experience

By

October 09, 2017

club

In town for a conference - had an excellent experience at the hotel - staff was friendly and helpful - room was very nice.

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Clean Bathroom

By

October 05, 2017

club

I was upset you had to pay extra for breakfast but room was nice and front desk help was very nice

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nice business meeting

By

October 04, 2017

club

Nice all-in-one facility. Things to do on-site and off-site after hours

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Great stay

By

October 04, 2017

club

Great stay and good breakfast, and close to the wedding venture I was going to. A great location.

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Stay away. Better value elsewhere

By

October 02, 2017

Not worthy of the brand. Filthy. I asked for additional sheets as the bed was dirty on checkin. Hairs all over the sheets. Just yuck.

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good breaqkfast

By

September 30, 2017

club

good breakfast for the price .Hotel convient to my needs.

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Great location

By

September 29, 2017

club

Great hotel close to everything. Clean and great customer service at this location.

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Location great, room nice

By

September 29, 2017

Like the location, easy to fine. The room had two queen beds; comfortable. Stay at this hotel several times. Never had any problems.

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Holiday Inn

By

September 27, 2017

club

Front desk staff was unprofessional and rude. When I complained to management, nothing was done.

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The room was clean and the bed was extremely comfortable.

By

September 26, 2017

The staff that I encountered were friendly and professional.

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