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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 659 reviews
91%
Recommend This Property

Ratings Breakdown

659reviews

  • 5 Stars
    419
  • 4 Stars
    151
  • 3 Stars
    39
  • 2 Stars
    26
  • 1 Stars
    24

Well needed rest

By

June 28, 2017

It was a great place to rest after riding all day on the Blue Ridge Parkway.

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comfortable bed

By

June 28, 2017

nice stay. Staff was friendly and helpful. Rooms were clean and had everything we needed.

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Great service, good stay

By

June 26, 2017

club

Hotel was under construction so halls were a little crazy but room was clean, great location and a good nights sleep

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Great service

By

June 26, 2017

Staff always wonderful to deal with and make each stay a pleasant experience

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Room

By

June 26, 2017

club

First day my room smelt moldy and damp like it had not been cleaned before I checked in. During my stay there was construction on my floor. There was plaster in the hallway floors the whole time of my stay. Very dusty and dirty.

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Excellent service

By

June 24, 2017

club

I stay at the same hotel the holiday inn tanglewood in roanoke for the reason that they ate very accommodating and the staff are service oriented. Quiet so you can relax and sleep well and the rooms are clean and no stinky odor

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Sleep-ability

By

June 23, 2017

The inability to sleep well has nothing to do with the facilities with the exception I couldn't find a comfortable temperature throughout the night. I was either hot or cold.

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Ongoing Upgrades

By

June 23, 2017

club

While this hotel has been undergoing upgrades for an extended period, the encroachment into the guest areas is causing guest issues and causing a detriment to the hotel image.
The inability of guests to control the room temperature through the use of older or out-of-date AC controls causes a hit-or-miss ability to maintain a comfortable environment.

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DAV Convention

By

June 23, 2017

club

Glad the are upgrading the hotel as you can tell it is an older building. Wish the internet was faster. Staff is the best.

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Friendly staff and comfortable room

By

June 22, 2017

club

Friendly staff staff helpful room was clean we were in the area for a business meeting . After our meeting we visited with family
Our room was very comfortable with king size bed. The room was cleaned On-The- days we requested.

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Convienient

By

June 20, 2017

Great place for a meeting, bring the family along plenty for them to do.

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Great Staff

By

June 15, 2017

club

Friendly environment. Staff went above and beyond to make sure my stay was great.

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